Nikki Laisure-Buffa
Yorktown,IN
Summary
Experienced professional bringing strong leadership, customer service, and management skills, supported by expertise in retail operations, restaurant management, and cleaning services. Skilled in cash handling, inventory management, and employee training, with a focus on efficiency and operational success. Offering a diverse background to contribute effectively across various industries.
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
CNA
Bethel Pointe Rehabilitation Center
Muncie, Indiana
01.2026 - 03.2026
- Provided compassionate care to residents in daily living activities.
- Assisted nursing staff with medical procedures and patient assessments.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained clean and safe environment for residents and staff.
- Supported emotional well-being of residents through active listening and engagement.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assistant Manager
Long John Silvers
Muncie, IN
03.2025 - 08.2025
Assistant Cleaner
Cook's Cleaning Service
Muncie, IN
02.2023 - 08.2023
- I cleaned at multiple locations such as the Fish Factory in Albany Indiana and NASG Indiana in Muncie.
- I mainly worked at NASG [North American Stamping Group] on 1st shift and every weekend.
- I worked in multiple areas in this large factory such as, out in the factory floor, break room, restrooms and all office settings.
- On the factory floor we would sweep the entire factory floor, then we did an extensive scrubbing/mopping with a N2S scrub rider.
- All other areas were just basic common sense cleaning.
Parts Sales Manager
AutoZone
Muncie, IN
06.2022 - 01.2023
- The Parts Sales Manager (PSM) assists the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation.
- Customer service, ordering parts, working one on one with each individual customer.
- Much experience of cash and check handling.
- I worked at the front desk and helped every customer who walked into the door.
- Supervising Experience
- POS
- Communication skills
- Sales
- Merchandising
- Restaurant experience
- Microsoft Access
- Cash register
- Store management
- Typing
- Inventory Management
- Food Safety
- Recruiting
- Kitchen management
- Insurance Receptionist
- Cooking
- Store Manager- Safe count, Change, Reporting
- Assembly
- Retail Management
- Restaurant Management
- Accounting
- Human resources
- Store manager- Bank Deposits
- Management
- Cleaning
- Dietary department experience
Office Assistant/Customer Service Representative
Junie Insurance
Winchester, IN
11.2021 - 06.2022
Store Manager
Save On Liquor
Albany, IN
03.2021 - 08.2021
Animal Rescue Volunteer
Jay County Humane Society
Portland, IN
01.2017 - 02.2021
Dietary Manager/Cook/Aide
Pine Knoll Rehabilitation Center
Winchester, IN
03.2020 - 10.2020
- I was the Dietary Manager.
- I was in charge of cooking each residents meal according to their diets.
- I was in charge of weekly meals, snacks, drinks and dessert.
Bakery Associate, Deli Associate
Walmart
Portland, IN
10.2017 - 07.2019
Assistant Manager
O'Reilly Auto Parts
Portland, IN
01.2016 - 03.2019
Taco Bell Restaurant General Manager
KMAC Enterprises
Portland, IN
01.2016 - 10.2018
- I was responsible for hiring, training, ordering truck, inventory counts, kept up on quality of the store, working with my team, going to corporate meetings, keeping customers happy, making sure orders were correct every time, etc.
Lathe Machine Operator
FCC (Adams)
Portland, IN
01.2015 - 03.2018
- Ran a lathe machine, cleaned parts and packaged parts.
Education
CNA - CNA
Rise Up Healthcare Academy
01.2026 - 03.2026
Desert Oasis High School -
Desert Oasis High School
Las Vegas, NVSkills
- Food Preparation
- Front desk
- Cleaning Experience
- Retail sales
- Leadership
- Cash Handling
- Profit & Loss
- Receptionist
- Dietary
- Account management
- Upselling
- Sales management
- Payroll
- Assistant Manager Experience
- Customer service
- Cake Decorating
- Retail Sales
- General Store Manager
- Inventory management
- Employee training
- Operational success
- Patient care
- Emotional support
- Time management
- Health and safety
- Infection control
- HIPAA compliance
- End-of-life care
- Multitasking and organization
- Compassionate communication
- Bathing assistance
- Patient hygiene assistance
- Patient transfers
- Attention to detail
- Toileting assistance
- Lifting and transferring
- Feeding assistance
- Flexibility and adaptability
- Maintaining confidentiality
- Dressing assistance
- Active listening
- Compassion and empathy
- Reliable team player
- Patient-focused care
- Collecting vital signs
- Range of motion exercises
- Observing responses
- Documentation expert
- Valid [state] driver's license
- Electronic charting
- Adaptable
- Patient relationship building
- Mobility assistance
- Patient lifting
- Inpatient care
- Colostomy care
- Recording vital signs
- Assisting with personal grooming
- Dementia and Alzheimer's care
- General housekeeping
- Supporting personal needs
Timeline
CNA
Bethel Pointe Rehabilitation Center
01.2026 - 03.2026
CNA - CNA
Rise Up Healthcare Academy
01.2026 - 03.2026
Assistant Manager
Long John Silvers
03.2025 - 08.2025
Assistant Cleaner
Cook's Cleaning Service
02.2023 - 08.2023
Parts Sales Manager
AutoZone
06.2022 - 01.2023
Office Assistant/Customer Service Representative
Junie Insurance
11.2021 - 06.2022
Store Manager
Save On Liquor
03.2021 - 08.2021
Dietary Manager/Cook/Aide
Pine Knoll Rehabilitation Center
03.2020 - 10.2020
Bakery Associate, Deli Associate
Walmart
10.2017 - 07.2019
Animal Rescue Volunteer
Jay County Humane Society
01.2017 - 02.2021
Assistant Manager
O'Reilly Auto Parts
01.2016 - 03.2019
Taco Bell Restaurant General Manager
KMAC Enterprises
01.2016 - 10.2018
Lathe Machine Operator
FCC (Adams)
01.2015 - 03.2018
Desert Oasis High School -
Desert Oasis High School