NICOLE MARTIN
The Farmhouse
Overland Park,KS
6
years of professional experience
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Work History
General Manager
1 Year 6 Months- Led team to enhance operational efficiency and improve service delivery standards.
- Implemented strategic initiatives to optimize resource management and reduce costs.
- Oversaw daily operations, ensuring adherence to quality control and safety protocols.
- Mentored staff, fostering professional growth and enhancing team performance through continuous training.
- Collaborated with farmers and vendors to secure high-quality fresh ingredients.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
General Partner
3 Years 11 Months- Tracked food service costs to ensure compliance with budget guidelines and targeted profit margins.
- Managed daily food service operations including staff scheduling, customer service, inventory control, and meal preparation.
- Analyzed weekly and monthly sales and trends and compared to actual figures to prepare projections.
- Established standards for personnel performance and customer service.
- Maintained food and equipment inventories to support business demand.
Assistant Manager
7 Months- Scheduled and directed staff in daily work assignments to maximize productivity.
- Handled customer inquiries, complaints and feedback in a timely manner.
- Organized and implemented special events and functions.
- Assisted in implementing sales plans and controls to meet or exceed financial goals.
- Estimated food and supply needs to place orders with distributors.
Education
High School Diploma
Skills
Hiring Procedures
Cost Control
Efficient multi-tasker
Customer Service
Food Safety Management
Communication
Leadership and team building
Timeline
General Manager
The Farmhouse
02.2025 - CurrentRead More
General Partner
The Shack Breakfast and Lunch
03.2021 - 02.2025Read More
Assistant Manager
The Shack Breakfast and Lunch
07.2020 - 02.2021Read More
Manhattan High School
High School Diploma
Read More