Nikki Nunez
Los Angeles,CA
Summary
Experienced, customer-focused server with a strong track record in delivering exceptional service and managing high-volume restaurant and food & alcoholic beverage environments. Skilled at building strong client relationships and consistently exceeding expectations for a memorable dining experience. Thrives in fast-paced settings, professional at multitasking with great attention to detail and upholding the highest standards of professionalism.
Overview
5
5
years of professional experience
Work History
Server
Coastal
09.2023 - 01.2025
- Professional in operating and troubleshooting POS systems (TOAST) to ensure accurate order placement and payment processing, managing food and beverage orders, processing bills, and handling complimentary items seamlessly.
- Knowledgeable in modern and classic wines, with expertise in regions and ideal pairings, as well as craft cocktails, focusing on flavor profiles and artisanal ingredients.
- Cultivated warm relationships with regular customers.
- Proficient in suggesting menu items and specials to enhance the dining experience, boost sales, and avoid food allergy concerns.
- Cross-trained existing employees to maximize team agility and performance.
- Utilized communication practices with kitchen staff to deliver customer meals in timely and proper manner.
- Maximized downtime effectively by restocking essential supplies, resetting and polishing silverware, and ensuring all dining areas were well-prepared for the next service.
Executive Personal Assistant
Davis Management Corporation
11.2021 - Current
- Hands-on support to execute improvised project tasks on an as-needed basis (personal and business) to allow the real estate investor CEO to focus on core issues.
- Manage and prioritize the Executive's calendar meetings, appointments, and travel arrangements schedule
- Utilized Microsoft Office tools to perform accurate data entry into property management systems, including inputting tenant information, creating and managing spreadsheets, and regularly reviewing and verifying data for accuracy and errors.
- Maintained various personal services, including retrieving meals, organizing online orders, shopping, and completing errands.
- Coordinated with senior vendors to kick-start new projects and assist in various processes relating to Property Management.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails, mail and fax communications related to facilitate communication and enhance business processes.
- Arranged domestic and international travel plans and itineraries.
Executive Personal Assistant
Escobar Security Solutions
08.2020 - 11.2021
- Provide management support to ensure efficient office operations
- Answer calls, schedule meetings, and support clients
- Processed bi-weekly payroll invoices and expenses using QuickBooks to facilitate on-time payments
- Executed record filing system to improve document organization and management
- Demonstrate polite and professional communication by phone and emails
- Distributed office mail and recorded documents for office records
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Education
High School -
Liceo Experimental Bilingue San Ramon
11.2020
Skills
- Point-of-sale system
- Team member support
- Performance improvement
- Multitasking and organization
- Food safety practices
- Upselling techniques
- Food and beverage pairings
- Hostess support
- Task prioritization
Contact
Nikki Nunez, 310.498.0880, niksz@yahoo.com, Hermosa Beach CA 90254
Languages
Spanish
Full Professional
Filipino
Professional Working
References
References available upon request
Timeline
Server
Coastal
09.2023 - 01.2025
Executive Personal Assistant
Davis Management Corporation
11.2021 - Current
Executive Personal Assistant
Escobar Security Solutions
08.2020 - 11.2021
High School -
Liceo Experimental Bilingue San Ramon
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