Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikki Russell

Holyoke,MA

Summary

I am looking to secure a job in the cannabis industry

Overview

33
33
years of professional experience

Work History

Production Technician

Green Thumb INdustries
02.2025 - Current

i worked as a production tech in the cannabis industry.. i mainly did post harvest and trim but would do whatever job was needed

Server's Assistant

Memos Restaurant and Catering
08.2018 - 12.2023
  • I assist the waitress serve coffe water clear tables set tables serve guests.
  • Maintain great customer service

Cleaner

Mehlmans Cafeteria
04.2016 - 02.2018
  • I cleaned the restaurant such as restrooms and dining areas as well as employee break room and party rooms.

Cashier

McDonalds
05.2012 - 05.2016
  • Taking orders and taking cash, making change, occasionally answering phones.

Front Desk

McClure Hotel
04.2011 - 05.2012
  • Front Desk work, checking people in and out of hotel, taking cash and/or credit cards, answering phones and making reservations. in addition to front desk i also did housekeeping and laundry at this hotel. I wore many hates when i worked here.
  • Delivered additional requested items to rooms upon request within reasonable timeframes.
  • Assisted customers with their inquiries regarding laundry services.
  • Folded clean laundry and placed into stacks in specified areas for distribution.
  • Mixed bleaching agents with hot water in vats to soak material.
  • Separated whites from colors during the sorting process.
  • Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
  • Started washers and driers, turning valves or levers to regulate machine processes.
  • Monitored washing machine cycles to ensure proper treatment of fabrics.
  • Followed safety regulations while operating machinery.
  • Operated washing machines, dryers, extractors, and other laundry equipment.

Server

Mehlmans Cafeteria
02.2010 - 04.2011
  • Clearing tables, refilling drinks in a cafeteria style restaurant

Laundry Attendant

the Oglebay Resort
05.2009 - 10.2010
  • Inspected laundry for damage or stains to repair or pre-treat.
  • Folded clean laundry and placed into stacks in specified areas for distribution.
  • Mixed bleaching agents with hot water in vats to soak material.
  • Separated whites from colors during the sorting process.
  • Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
  • Started washers and driers, turning valves or levers to regulate machine processes.
  • Monitored washing machine cycles to ensure proper treatment of fabrics.
  • Followed safety regulations while operating machinery.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Loaded carts with clean linen to transport to designated storage areas.
  • Stocked shelves with freshly laundered items in an orderly fashion.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Set dryers at appropriate drying times and settings by taking into account fabric type and load size.
  • Folded dried articles neatly.
  • Sorted and counted articles removed from dryers to fold, hang and wrap.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Measured correct amount of chemicals required for each load.
  • Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Kept work area neat, clean and organized at all times.
  • Operated hand irons or pressing machines to iron or press fabrics and furs.

Front Desk

Best Western Acworth Inn
12.2003 - 05.2009
  • Front desk hotel work checking people in and out, taking cash and/or credit cards, answering phones making reservations and dealing with any guest issues or concerns.

Laundry Attendant

Connies Laundry
10.2001 - 09.2003
  • Inspected laundry for damage or stains to repair or pre-treat.
  • Folded clean laundry and placed into stacks in specified areas for distribution.
  • Mixed bleaching agents with hot water in vats to soak material.
  • Separated whites from colors during the sorting process.
  • Started washers and driers, turning valves or levers to regulate machine processes.
  • Monitored washing machine cycles to ensure proper treatment of fabrics.
  • Followed safety regulations while operating machinery.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Used sewing machines or hand stitched fabrics and articles needing minor repairs.
  • Loaded carts with clean linen to transport to designated storage areas.
  • Stocked shelves with freshly laundered items in an orderly fashion.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Set dryers at appropriate drying times and settings by taking into account fabric type and load size.

Lot Attendant

Galaxy Self Park
12.1999 - 05.2001
  • Taking tickets at the airport, checking guest in and out for long term airport parking
  • Taking payment and general lot attending.
  • Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
  • Handled account payments, collected cash and processed credit card charges.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Greeted customers and provided assistance to ensure a smooth check-in process.
  • Resolved disputes between customers over parking fees or violations in a professional manner.

Front Desk

Motel 6
02.1995 - 08.1997
  • Front desk hotel work, answering phones taking reservations, checking people in and out of hotel

CSR

Certified Vacations
12.1992 - 11.1995
  • Selling vacation packages over the phone.

Education

Diploma -

Cooper City High School
Cooper City, FL

Cert - Travel Agency Operations

Sheridan Vocational
Hollywood, FL
05-1994

Skills

  • Hotel experience (10 years)
  • Guest relations (10 years)
  • Front desk (10 years)
  • English
  • Guest Services (10 years)
  • Laundry (5 years)
  • Food Service (10 years)
  • Business cleaning (3 years)
  • Cleaning Experience (5 years)
  • Cash Handling (10 years)
  • Restaurant Experience
  • Commercial Cleaning
  • Food Presentation
  • Food Safety Understanding
  • Order Taking
  • Basic Math
  • Beverage Preparation
  • Kitchen Communication
  • Menu Presentation
  • Banquet Coordination
  • Safe Food Handling
  • Station Preparation
  • Guest Relations Management
  • Food Running
  • Food Station Setup
  • Table Bussing
  • Order Taking and Processing
  • Point of Sale (POS) System Operations
  • Flexible Schedule
  • Order Accuracy
  • Food Preparation
  • Food Safety
  • Ordering Procedures
  • Table Setting
  • Cash Handling
  • Teamwork and Collaboration
  • Customer Service
  • Responsible and Trustworthy
  • Menu Recommendations
  • Effective Customer Upselling
  • Positive and Friendly Attitude
  • Buffet Setup and Takedown
  • Dining Customer Service
  • Willing to Learn
  • Dining Crew Workflow Optimization
  • POS System Operation

Timeline

Production Technician

Green Thumb INdustries
02.2025 - Current

Server's Assistant

Memos Restaurant and Catering
08.2018 - 12.2023

Cleaner

Mehlmans Cafeteria
04.2016 - 02.2018

Cashier

McDonalds
05.2012 - 05.2016

Front Desk

McClure Hotel
04.2011 - 05.2012

Server

Mehlmans Cafeteria
02.2010 - 04.2011

Laundry Attendant

the Oglebay Resort
05.2009 - 10.2010

Front Desk

Best Western Acworth Inn
12.2003 - 05.2009

Laundry Attendant

Connies Laundry
10.2001 - 09.2003

Lot Attendant

Galaxy Self Park
12.1999 - 05.2001

Front Desk

Motel 6
02.1995 - 08.1997

CSR

Certified Vacations
12.1992 - 11.1995

Diploma -

Cooper City High School

Cert - Travel Agency Operations

Sheridan Vocational
Nikki Russell