Nikki Seigler
New Ellenton,SC
Summary
Professional and well-rounded Office Assistant with superior clerical skills. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles administrative tasks, including coordinating mail, records and travel arrangements. Industrious administrative team member with proven organizational, time management and multitasking abilities. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes.
Overview
2027
2027
years of professional experience
Work History
Patient Access Representative
Aiken Regional Hospital
Aiken, SC
2021 - Current
- Assisted patients with registration processes and verified insurance eligibility.
- Conducted data entry for patient information in electronic health record systems.
- Coordinated appointment scheduling to optimize patient flow and minimize wait times.
- Provided clear communication regarding hospital policies and procedures to patients and families.
- Resolved patient inquiries and concerns, ensuring a positive experience within the hospital environment.
- Maintained confidentiality of patient records in compliance with HIPAA regulations.
- Developed proficiency in using scheduling software to enhance operational efficiency.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.
Office Assistant
Carolina Carpentry of Aiken, LLC
Aiken, SC
01.2015 - Current
- Proficient in Quickbooks, Excel & Word
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Filed and retrieved records to support business needs and boost team productivity.
- Processed paperwork efficiently to support smooth office procedures.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
- Maintained business records by updating customer information.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
- Generate Payroll Weekly
- South Carolina Notary
Sales
Unique Frame Shoppe of Aiken
Aiken, SC
02.2010 - 01.2015
- Took accurate measurements to calculate size and amount of custom framing needed for photography.
- Fabricated Wood, Mats, Glass using both raw and Pre-constructed materials.
- Order Appropriate Materials
- Answer Customer Calls
- Faxing
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
Transcription Coordinator
Aiken Regional Medical Center
Aiken, SC
02.2001 - 02.2005
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
- Transcribed and edited reports from Multiple physician.
- Made corrections when needed to grammar, spelling and syntax.
- Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
- Edited drafts originating from speech recognition software to eliminate errors and improve flow.
- Reviewed medical records for accuracy and completion as required by insurance companies.
- Birth Certificates
Education
Certificate - Medical Terminology
Aiken Technical College
Graniteville, SC05.2003
Skills
Business writing
Executive presentation development
Meeting planning
Excel spreadsheets
QuickBooks
AR/AP
Report writing
Strong interpersonal skills
Proofreading
Microsoft Office
Medical terminology
Strong problem solver
Professional and mature
Experience
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Education and Training
other
Timeline
Office Assistant
Carolina Carpentry of Aiken, LLC
01.2015 - Current
Sales
Unique Frame Shoppe of Aiken
02.2010 - 01.2015
Transcription Coordinator
Aiken Regional Medical Center
02.2001 - 02.2005
Certificate - Medical Terminology
Aiken Technical College
Patient Access Representative
Aiken Regional Hospital
2021 - Current