Nikki Weaver
Portland
Summary
Dynamic Host with a passion for guest satisfaction. Accustomed to accommodating requests, reservation management, and assisting front of house collaborative efforts in a high volume setting. Dedicated to providing a comfortable environment for guests and a smooth work flow for fellow staff.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Metropolitan Tavern
08.2024 - Current
- Greeted customers with a welcoming demeanor and managed reservations and seating arrangements efficiently while accommodating special requests.
- Aided servers and bussers in food running, clearing tables, and occasional order-placing to ensure a well paced experience for guests.
- Took To-Go orders promptly while communicating with customers about menu questions, preferences, and accommodations.
- Informed guests of possible wait times during busy hours and provided possible compromises to earlier dining options (i.e placing togo orders, grabbing drinks while waiting, sitting in the bar area).
Subway
SUBWAY®Restaurants
03.2023 - 08.2024
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Accurately operated cash register to process customer payments.
Education
GED -
Summit View
08-2022
Skills
- Telephone reception
- Server support
- Team collaboration
- Seating arrangements
- Hospitality and accommodation
- Customer engagement
- Reservations
Certification
- OLCC
- Food Handlers
Timeline
Host
Metropolitan Tavern
08.2024 - Current
Subway
SUBWAY®Restaurants
03.2023 - 08.2024
GED -
Summit View