Nikkita Lawrence
Statesboro,GA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Walgreens. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pharmacy tech position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Walgreens Pharmacy
05.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Quality Control Inspector
SCA Performance
03.2020 - 05.2021
- Examined products for imperfections and defects.
- Inspected incoming and outgoing materials for accuracy and quality.
- Recorded inspection and test results on data sheets.
- Communicated with production team members about quality issues.
- Updated quality control records and reports.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
School Custodian
Mill Creek Elementary School
02.2017 - 02.2020
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Kept building spaces premises clean inside and outside.
Lead Custodian
Georgia Southern Facility Services
10.2012 - 06.2016
- Performed custodial duties to maintain area in clean and habitable condition.
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Education
Career Diploma - Pharmacy Technology
Penn Foster Career School
Scranton, PA05.2021
High School Diploma -
Penn Foster Career School
Scranton, PA03.2006
Skills
- Problem-Solving Skills
- Updating Medication Histories
- Patient Confidentiality
- Quality Assurance and Control
- Ordering and Stocking Medications
- Assisting Pharmacists
- Stocking Shelves
- Labeling Prescriptions
- FDA Drug Safety Guidelines
- Medicare and Medicaid Processes
- Team Collaboration
- Cash Register Operation
- Pharmacy Records Management
- Resolving Customer Issues
- Verifying Orders
- Prescription Pricing
- Payment Processing
- Typing Medication Labels
Timeline
Pharmacy Technician
Walgreens Pharmacy
05.2021 - Current
Quality Control Inspector
SCA Performance
03.2020 - 05.2021
School Custodian
Mill Creek Elementary School
02.2017 - 02.2020
Lead Custodian
Georgia Southern Facility Services
10.2012 - 06.2016
Career Diploma - Pharmacy Technology
Penn Foster Career School
High School Diploma -
Penn Foster Career School
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