Niko Clora
Charlotte,NC
Summary
Motivated individual with an engaging personality who is solution focused. Upbeat, friendly and attentive to customers needs in order to facilitate enjoyable, efficient, and memorable experiences.
Overview
7
7
years of professional experience
Work History
Server
The Melting Pot Restaurants Inc.
Charlotte, NC
12.2020 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Fashion Photographer
Freelancee
Charlotte, NC
01.2019 - Current
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned and uploaded photographs for publication.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Increased the engagement of several influencers
Floor Lead
Clavin Klein
North Myrtle Beach, SC
10.2016 - 11.2018
- Assisted supervisor with feedback for employee performance evaluations.
- Maintained store appearance, cleanliness and organization.
- Delegated tasks to employees to enhance productivity and workflow.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
No Degree - Psychology
- Dean's List Fall 2018-Spring 2020
- Life Scholarship Recipient
- Campus Activities Board Member
- Black Student Union Member
Skills
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Natural Leadership
- Guest Satisfaction
- Active Listening
Timeline
Server - The Melting Pot Restaurants Inc.
12.2020 - Current
Fashion Photographer - Freelancee
01.2019 - Current
Floor Lead - Clavin Klein
10.2016 - 11.2018
University of South Carolina Upstate - No Degree, Psychology
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