Nikolaos Pagratis

• Delivered exceptional customer service to enhance shopping experiences and foster loyalty.
• Trained new staff on company policies, procedures, and effective sales techniques.
• Implemented promotional displays to increase product visibility and drive sales growth.
• Collaborated with team members to optimize store operations and improve workflow efficiency.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

I worked as a bagger bagging groceries into the customer bags and helping the cashiers.

Also did returns and stocked items on shelves.

The store closed in April 2017

• Collaborated with team members to optimize workflow and reduce processing time.
• Maintained cleanliness and organization of warehouse space to support operational efficiency.
• I helped my members in the workshop pack and shipped items into boxes.
• I was in the 25 day Training program from February 2014 until March 2014
• I was in the 45 day training program from April til September 2014