Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nikolaos Pagratis

Garwood,NJ

Summary

Dynamic sales associate with proven expertise in customer service and cash handling at CVS Pharmacy. Recognized for enhancing shopping experiences and fostering loyalty through effective teamwork and problem-solving. Committed to operational efficiency and maintaining a professional appearance, driving sales growth through strategic promotional displays.

Overview

12
12
years of professional experience

Work History

Sales Associate

CVS Pharmacy
12.2017 - Current
  • Delivered exceptional customer service to enhance shopping experiences and foster loyalty.
  • Trained new staff on company policies, procedures, and effective sales techniques.
  • Implemented promotional displays to increase product visibility and drive sales growth.
  • Collaborated with team members to optimize store operations and improve workflow efficiency.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Dunkin Donuts

Team Member
09.2017 - 12.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Bagger

Food Emporium
07.2016 - 04.2017

I worked as a bagger bagging groceries into the customer bags and helping the cashiers.

Also did returns and stocked items on shelves.

The store closed in April 2017

Warehouse Worker

Occupation Center of Union County
02.2014 - 09.2014


  • Collaborated with team members to optimize workflow and reduce processing time.
  • Maintained cleanliness and organization of warehouse space to support operational efficiency.
  • I helped my members in the workshop pack and shipped items into boxes.
  • I was in the 25 day Training program from February 2014 until March 2014
  • I was in the 45 day training program from April til September 2014

Education

No Degree - Computer Engineering

PC AGE Computer Training School
Edison NJ
06-2010

High School Diploma -

Union High School
Union, NJ
06-2008

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Reliability and punctuality
  • Cash handling expertise
  • Professional appearance
  • POS system operation
  • Store maintenance

Languages

English
Full Professional
Greek
Native or Bilingual

Timeline

Sales Associate

CVS Pharmacy
12.2017 - Current

Dunkin Donuts

Team Member
09.2017 - 12.2017

Bagger

Food Emporium
07.2016 - 04.2017

Warehouse Worker

Occupation Center of Union County
02.2014 - 09.2014

No Degree - Computer Engineering

PC AGE Computer Training School

High School Diploma -

Union High School