Summary
Overview
Work History
Education
Skills
Timeline
Server

Nikolas heard

Cameron

Summary

Skilled in customer service and order accuracy, with extensive knowledge of menu offerings. Focused on improving guest experiences and fostering teamwork in high-pressure dining settings. Proven ability to enhance operational efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Server

Longhorn Steakhouse
Pinehurst
12.2024 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted guests with menu selections and offered daily specials recommendations.
  • Managed customer payments and processed transactions efficiently at checkout.

Server

IHOP
Aberdeen
09.2024 - 12.2024
  • Assisted guests with menu selections and offered daily specials recommendations.
  • Managed customer payments and processed transactions efficiently at checkout.
  • Handled guest complaints promptly to ensure satisfaction during dining experience.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

server/cook

Hickory Tavern
Pinehurst
12.2022 - 06.2023
  • Provided exceptional customer service and ensured guest satisfaction.
  • Delivered food and beverages promptly while maintaining order accuracy.
  • Assisted in training new servers on restaurant policies and procedures.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Key Holder

Dollar General
Vass
03.2022 - 08.2022
  • Assisted customers in product selection and provided excellent service.
  • Maintained store organization and cleanliness to enhance shopping experience.
  • Operated cash register and processed transactions efficiently.
  • Stocked shelves and ensured products were displayed correctly.
  • Conducted inventory counts and reported discrepancies promptly.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Managed store operations during opening and closing shifts.
  • Trained new employees on store policies and procedures.

Laborer

H.J. Sponik Remodeling
Pinehurst
02.2016 - 11.2018
  • Maintained a clean and organized work environment to promote safety.
  • Followed safety protocols and guidelines during all tasks performed.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.

Education

GED -

Sandhills Community College
Pinehurst, NC
01-2016

Skills

  • Customer service
  • Order accuracy
  • Menu knowledge
  • Payment processing
  • Food delivery
  • Team collaboration
  • Cash handling
  • Effective communication
  • Employee training
  • Physical labor
  • Training others
  • Hand and power tools
  • Safety protocols
  • Attention to detail

Timeline

Server

Longhorn Steakhouse
12.2024 - Current

Server

IHOP
09.2024 - 12.2024

server/cook

Hickory Tavern
12.2022 - 06.2023

Key Holder

Dollar General
03.2022 - 08.2022

Laborer

H.J. Sponik Remodeling
02.2016 - 11.2018

GED -

Sandhills Community College
Nikolas heard