Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Collaborated with team members to achieve monthly sales targets.
Ground Hand/Skidsteer Operator
H&B Crushing
05.2022 - 08.2022
Operated Skidsteer to move over 100,000 cubic yards of dirt and debris, increasing efficiency by 40% compared to previous methods
Maintained belt pullies on rock crusher, reducing downtime by 75% and saving an estimated $10,000 in maintenance costs
Changed rock screens in dirt shakers over 500 times with zero errors or equipment damage, ensuring smooth operations throughout the project
Assistant Coach
True Idaho Lacrosse
05.2022 - 07.2022
Coached and mentored youth athletes on advanced game strategies, resulting in improvement in their overall performance
Organized travel logistics for team tournaments across six states, successfully managing a budget while improving team morale and cohesion
Developed and executed comprehensive training programs to enhance player skills and teamwork, leading the team to two very big invitational tournaments
Pro Loader/Lumber and Building Materials
Lowe's
05.2021 - 09.2021
Assisted contractors in reducing material costs by 15% by providing expert advice on alternative options and negotiating prices with suppliers
Loaded and unloaded an average of 4-6 semi-trucks daily, utilizing a forklift to efficiently move materials while ensuring safety procedures were properly followed
Maintained an amazing customer satisfaction rate by actively listening to client needs, recommending appropriate products, and ensuring that shelves were stocked with requested merchandise
Field Referee
Idaho Youth Lacrosse Officiating
06.2020 - 08.2020
Enforced US Lacrosse rules and regulations during 10+ lacrosse games, resulting in a fair and competitive play environment for all teams
Maintained accurate tracking of official game time and scores for 15+ lacrosse games, ensuring precise recordkeeping and timely end-of-game activities
Collaborated with referees to resolve any rule disputes during 5 challenging games, effectively diffusing tensions to maintain the integrity of the competition
Head Farm Hand
Sunnyview Farms
05.2017 - 07.2019
Worked on and fixed tractors, reducing maintenance costs and increasing efficiency for the crew
Managed a crew of 5 guys to dig trenches for irrigation, completing all projects ahead of schedule with zero safety incidents
Operated tractors and ran irrigation on crops, resulting in an increase in crop yield
Education
Business Administration -
Grand Canyon University
Phoenix, Arizona
04.2025
High School Deploma -
Middleton High School
Middleton, Idaho
05.2020
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Leadership Experience
Sunnyview Farms, Caldwell, Idaho, Head Farm Hand, 05/17, 07/19, Worked on and fixed tractors, reducing maintenance costs and increasing efficiency for the crew., Managed a crew of 5 guys to dig trenches for irrigation, completing all projects ahead of schedule with zero safety incidents., Operated tractors and ran irrigation on crops, resulting in an increase in crop yield.
True Idaho Lacrosse, Boise, Idaho, Assistant Coach, 05/22, 07/22, Coached and mentored youth athletes on advanced game strategies, resulting in improvement in their overall performance., Organized travel logistics for team tournaments across six states, successfully managing a budget while improving team morale and cohesion., Developed and executed comprehensive training programs to enhance player skills and teamwork, leading the team to two very big invitational tournaments.