Nikole De Sousa Woo
Yonkers,NY
Summary
Achieved customer experience and sales at Garage Clothing Store, leveraging exceptional customer service and cash handling skills. Excelled in teamwork and collaboration, significantly contributing to store performance. Demonstrated organizational abilities and legal understanding during a summer internship at Smith, Buss & Jacobs LLP. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Is seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Garage Clothing Store
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Summer Law Intern
Smith, Buss & Jacobs LLP
07.2023 - 08.2023
- Contributed to office efficiency by assisting with administrative tasks such as filing and organizing case materials.
- Shadowed experienced lawyers during court proceedings, developing courtroom etiquette and litigation skills.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Organized legal filing system to maximize efficiency.
Education
High School Diploma -
Lehman College
The Bronx, NY05.2028
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Goal-Oriented
- Cash Handling
- Cash Register Operation
Certification
Real Estate license
Languages
Portuguese
Limited Working
Spanish
Native or Bilingual
Arabic
Limited Working
English
Native or Bilingual
Timeline
Sales Associate
Garage Clothing Store
04.2024 - Current
Summer Law Intern
Smith, Buss & Jacobs LLP
07.2023 - 08.2023
Real Estate license
High School Diploma -
Lehman College
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