Nikole Farchione
Odessa,USA
Summary
Experienced professional with a track record of enhancing operational efficiency across diverse industries. Demonstrated ability to deliver exceptional customer service while maintaining a strong work ethic. Proven decision-making skills contribute to increased client satisfaction and streamlined processes.
Overview
19
19
years of professional experience
Work History
Executive Administrative Assistant
PricewaterhouseCoopers
Tampa, Florida
08.2021 - 08.2025
- Coordinated executive schedules and calendars to optimize time management and meeting efficiency.
- Arranged comprehensive travel itineraries and reservations to ensure a seamless travel experience for staff.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Facilitated communication and collaboration among internal teams to enhance project alignment and workflow.
- Maintained confidentiality of sensitive documents to protect information integrity.
- Secured catering services for meetings and conferences to ensure timely meal delivery.
- Trained new employees while serving as a primary point of contact.
Curbside Carryout/ Server
Carrabba's Italian Grill
Tampa, USA
08.2006 - 06.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order placement, billing, and complimentary item management using POS system.
- Trained new staff on restaurant practices to improve productivity and satisfaction.
- Oversaw daily back-office functions, ensuring smooth operations through data entry and nightly cash and card reconciliation.
- Coordinated logistics for events across Tampa Bay Area, supporting fundraisers and corporate meetings.
Insurance Verification Representative
H. Lee Moffitt Cancer Center and Research Institute Inc.
Tampa, USA
05.2014 - 10.2014
- Verified insurance benefits before patient appointments and procedures to ensure timely access to care.
- Communicated compassionately with patients while safeguarding confidentiality of medical information.
- Trained new hires on insurance verification processes and hotline operations to enhance team capabilities.
Education
Bachelor of Science - Public Health
University of South Florida
Tampa, FL12.2012
Skills
- Google Workspace and Microsoft 365
- Problem solving
- Employee training and development
- Team collaboration
- Administrative support
- Effective communication
- Information confidentiality
- Customer service
References
References available upon request.
Timeline
Executive Administrative Assistant
PricewaterhouseCoopers
08.2021 - 08.2025
Insurance Verification Representative
H. Lee Moffitt Cancer Center and Research Institute Inc.
05.2014 - 10.2014
Curbside Carryout/ Server
Carrabba's Italian Grill
08.2006 - 06.2020
Bachelor of Science - Public Health
University of South Florida