Nikole Weber
Winter Springs
Summary
Organized and dependable candidate proficient in managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Store Manager
Scooter's Coffee
02.2023 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- In charge of hiring, training and mentoring new staff members.
- Foster a positive work environment by cultivating strong relationships between team members through team-building and consistent recognition of individual achievements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Team Member
UCF Campus Store
08.2020 - 11.2024
- Managed cash register operations, ensuring accurate transactions and balancing at shift end.
- Collaborated with team members to streamline workflow during peak hours, improving service speed.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Receptionist
Armani Nail Salon
01.2018 - 07.2019
- Managed front desk operations, ensuring exceptional customer service and efficient appointment scheduling.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and adjusted appointment times.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12-2022
Skills
- Store operations
- Multitasking and organization
- Team leadership
- Customer relations
- Goals and performance
- Sales strategies
- Marketing
Timeline
Store Manager
Scooter's Coffee
02.2023 - Current
Team Member
UCF Campus Store
08.2020 - 11.2024
Receptionist
Armani Nail Salon
01.2018 - 07.2019
Bachelor of Science - Psychology
University of Central Florida
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