Nikoli Lewis
Elk Mound,WI
Summary
Highly analytical and adaptable professional with strong communication and teamwork skills. Quickly adapts to new environments. Eager to contribute to team success and further develop professional skills. Driven to excel in any role. Positive attitude and commitment to continuous learning and growth. Ready to make a valuable impact in the workplace.
Overview
10
10
years of professional experience
Work History
Inside Sales HVAC Representative
Dorse and Company
Seattle
04.2021 - 10.2023
- Taking/making Calls and Writing emails
- Talking to new/current clients about products
- Writing up sales orders
- Tracking price Increases from vendors and putting them in excel
- Talking face to face with customers
- Coordinating delivery drivers schedule
- Picking and packing orders.
Infantry Soldier
Wisconsin Army National Guard
Reedsburg, WI / Eau Claire, WI
06.2015 - 06.2021
- Received and maintained accountability for sensitive items, issued gear, and personal gear
- Developed and led training programs in preparation for combat
- Delivered logistical support and verified that all deploying organizations had necessary supplies and equipment
- Reviewed disciplinary and other adverse actions and made recommendations
- Led fire team during infantry dismounted battle drills and situational training exercises
- Led and planned security missions in the Middle East
- Operated and maintained communications equipment
- Expert in tactical and technical guidance
- Led basic reconnaissance operations and reported enemy movements to commanding officers
- Tracked personnel and supplies within the company.
UPS Freight Inbound Supervisor
UPS Freight
Madison, WI
03.2020 - 01.2021
- Communicated over the phone with customers daily
- Tracked drivers' routes via computer mapping program
- Create pick-up schedules for drivers to include organizing delivery appointments
- Inbound Supervisor
- Create pick-up plan for up to twelve delivery drivers on daily basis
- Oversee loading and unloading of all trailers that arrived in morning
- Correspond over email and telephone with customers regarding pick-up and drop-off appointments
- Proficient in Microsoft Excel, Microsoft Word, Microsoft Outlook.
Heat Treat Operator
Fisher Barton Blades Inc.
Watertown, WI
10.2017 - 05.2018
- Calibrated machines to keep them running at peak performance
- Assisted machine operators with finished pieces
- Monitored machine operation and diagnosed malfunctions
- Made sure that products were produced on time and are of good quality
- Maintained quality assurance and customer satisfaction objectives
- Kept work areas clean and neat
- Maintained necessary level of communications between shifts.
Sub Contractor
Premier Property Improvements
Bolingbrook, IL
01.2014 - 06.2015
- Completed segment of work in efficient and accurate manner to maintain overall schedule
- Provided accurate measurements and estimates for all projects
- Installed, aligned, and balanced new equipment
- Removed damaged tile, brick and mortar
- Repaired minor wiring, minor plumbing, equipment, and machinery
- Protected all surfaces with drop cloths prior to and during painting
- Polished painted surfaces with sandpaper, pumice, rouge, wax and other finishing materials
- Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming
- Applied primer, paints, varnishes and lacquers to walls and surfaces
- Performed smoothing and finishing work on walls, trim and cabinetry
- Climbed scaffolding, staging, ladders and planks to reach work area surfaces
- Repaired defects in walls including holes and scrapes
- Applied exterior caulking to building joints and seams
- Operated all ground and gardening equipment safely and efficiently.
Education
High School Diploma -
Fairfax Baptist Temple Academy
Fairfax, VA06.2013
Skills
- Records Management
- Customer Support
- Telephone reception
- Paperwork Processing
- Sales Support
- Safety Protocols
- Teamwork and Loyalty
- Personnel mentoring
- Physical Fitness
- Warehouse Management
- Operational Efficiency
- Vehicle Maintenance
- Maintaining equipment
- Transportation Management
- Cost-reduction strategies
Accomplishments
- Graduated Basic Combat Training in 2015 in Fort Benning, GA.
- Graduated Basic Leadership Course in 2018 in Fort Carson, Colorado.
Timeline
Inside Sales HVAC Representative
Dorse and Company
04.2021 - 10.2023
UPS Freight Inbound Supervisor
UPS Freight
03.2020 - 01.2021
Heat Treat Operator
Fisher Barton Blades Inc.
10.2017 - 05.2018
Infantry Soldier
Wisconsin Army National Guard
06.2015 - 06.2021
Sub Contractor
Premier Property Improvements
01.2014 - 06.2015
High School Diploma -
Fairfax Baptist Temple Academy