Nikoll Sanchez
Midland,Texas
Summary
Organized and responsible individual with good communication and multitasking skills. Comfortable working in fast-paced environments, managing information, and communicating with clients and team members. Able to stay organized, handle multiple tasks, and work well under pressure.
Overview
4
4
years of professional experience
Work History
Server
Osaka Japanese Steakhouse
Midland, Texas
05.2025 - 01.2026
- Maintained efficiency during peak hours in a fast-paced environment.
- Managed multiple tables while ensuring accuracy and guest satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Executed opening and closing duties, ensuring dining area was prepared and supplies were stocked.
Host
Osaka Japanese Steakhouse
Midland, TX
07.2022 - 01.2025
- Coordinated service scheduling and waitlist management using administrative software, optimizing operational efficiency and resource allocation.
- Trained new staff in customer service standards and internal protocols, ensuring professional service aligned with company objectives.
- Handled incoming and outgoing calls during high-demand shifts, providing accurate information to customers, vendors, and operators..
- Managed the reception and documentation of service requests both by phone and in person, ensuring clear communication and timely follow-up.
Education
Bachelor of Science - Criminal Justice
University of Texas Permian Basin
Odessa, TX05.2027
Skills
- Customer service
- Cash handling & Reconciliation
- Reservation & POS Systems
- Multitasking
- Time Management
- Bilingual Communication
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Server
Osaka Japanese Steakhouse
05.2025 - 01.2026
Host
Osaka Japanese Steakhouse
07.2022 - 01.2025
Bachelor of Science - Criminal Justice
University of Texas Permian Basin