Professional Summary
Overview
Work History
Education
Skills
Timeline

Nilda Frank

Kaiser Permanente
Elk Grove,CA
34
years of professional experience

Experienced OR Scheduler delivering meticulous schedule coordination, driving effective communication, and ensuring superior patient satisfaction. Committed to maintaining operational excellence through problem-solving and attention to detail.

Work History

OR Scheduler

34 Years 1 Month
Kaiser Permanente | 1992.05 - Current
  • Maintained high levels of customer satisfaction through diligent scheduling coordination for Operating room
  • Maintain Surgeon schedules for clinic and operating room
  • Managed correspondence and communications between patients and surgeons, ensuring timely responses
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
  • Process billing quotes, collect payments for Venture Operations and maintained detailed records of all transactions and billing activities
  • Handle messages/consults for surgeons
  • Maintained supply inventory and prepared requisitions to order supplies.

Education

Medical Assistant Certificate

Bryman College | San Francisco, CA | 1991

High School Diploma

Presentation High School | San Francisco, CA | 1985

Skills

Computer skills
Attention to detail
Data entry
Strong work ethic
Effective multitasking
Schedule coordination
Schedule management
Problem-solving
Telephone etiquette
Medical terminology
Patient scheduling
Order processing
Inventory tracking
Recordkeeping proficiency
Account management

Timeline

OR Scheduler

Kaiser Permanente
1992.05 - CurrentRead More

Bryman College

Medical Assistant Certificate
Read More

Presentation High School

High School Diploma
Read More
Nilda Frank