Nile Frederick
Pittsburgh,PA
Summary
Dynamic Night Replenish Manager with proficiency in coaching, conflict resolution, and team leadership. Established history of elevating staff performance and optimizing daily operations to enhance efficiency.
Overview
9
9
years of professional experience
Work History
Night Replenish Manager
Home Depot
Pittsburgh, PA
05.2023 - Current
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
Lumber Department supervisor
Home Depot
Pittsburgh, Pennsylvania
08.2022 - 05.2023
- Monitored inventory levels and facilitated timely restocking of supplies.
- Ensured compliance with all safety regulations across the department.
- Trained and mentored new associates on department policies and procedures.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Investigated potential problems or discrepancies reported by team members.
- Balanced workloads to meet targets without overtaxing employees.
- Handled restocking, and inventory control.
Associate Support Department Supervisor
Home Depot
Pittsburgh, Pennsylvania
03.2019 - 08.2022
- Coordinated training sessions for new staff to enhance service quality.
- Managed scheduling and assignments for team members to optimize efficiency.
- Assisted in developing training materials for ongoing staff development programs.
- Monitored performance metrics and reported findings to upper management regularly.
- Fostered a positive team environment through effective communication and support initiatives.
- Utilized learning checklists and training materials when training new team members.
- Conducted regular meetings with associates to identify areas of improvement and provide feedback on job performance.
Front End Supervisor
Home Depot
Pittsburgh, Pennsylvania
03.2017 - 03.2019
- Conducted regular performance evaluations of front end personnel.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
- Identified opportunities for improvement within the department and developed solutions accordingly.
- Assisted management team in developing operational strategies that improved overall store performance.
- Managed opening and closing procedures.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Education
Associate of Arts - Broadcast Journalism
Point Park University
Pittsburgh, PA04-2008
Skills
- Employee training
- Conflict resolution
- Performance evaluation
- Customer service
- Inventory management
- Team collaboration
- Effective communication
- Leadership development
Affiliations
- I enjoy Golfing and
Accomplishments
- I am a Diamond Homer award winner and an Executive Homer award recipient
Timeline
Night Replenish Manager
Home Depot
05.2023 - Current
Lumber Department supervisor
Home Depot
08.2022 - 05.2023
Associate Support Department Supervisor
Home Depot
03.2019 - 08.2022
Front End Supervisor
Home Depot
03.2017 - 03.2019
Associate of Arts - Broadcast Journalism
Point Park University