Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niles Osborne

Vallejo,CA

Summary

Driven Sales Associate with proven expertise in customer engagement and dispute mediation honed at Bath & Body Works. Excelled in fast-paced environments, demonstrating exceptional people skills and a commitment to enhancing store appearance and sales. Skilled in POS transactions and inventory management, significantly contributing to customer satisfaction and repeat business. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Sales Associate

Bath & Body Works
Vallejo, CA
10.2021 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

High School Diploma -

East Bay Arts
San Lorenzo, CA
05.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Stocking and Receiving
  • Dispute Mediation
  • Strong Communication and Interpersonal Skills

Timeline

Sales Associate

Bath & Body Works
10.2021 - 05.2024

High School Diploma -

East Bay Arts
Niles Osborne