Summary
Overview
Work History
Education
Skills
Timeline
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Nimota Sokoye

Grand Prairie

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Anchor Energy Services
Dallas
01.2024 - Current
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Resolved customer complaints promptly and efficiently.
  • Provided exceptional customer service to ensure customer satisfaction.

Delivery Driver

DoorDash
Arlington
06.2022 - 12.2023
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Received daily delivery instructions and route assignments from dispatch.
  • Maintained excellent punctuality, efficiency, and receiving top ratings performance.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

Education

Bachelor of Science - Business Administration

Olabisis Onabanjo University
Ago Iwoye
02-2004

Skills

  • Time management
  • Problem resolution
  • Safety compliance
  • Customer relationship management
  • Effective communication
  • Order processing
  • Problem solving
  • Active listening
  • Team collaboration

Timeline

Customer Service Representative

Anchor Energy Services
01.2024 - Current

Delivery Driver

DoorDash
06.2022 - 12.2023

Bachelor of Science - Business Administration

Olabisis Onabanjo University

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