Nimra Irshad
Queens,NY
Summary
Dependable professional offering experience in managing inventory, teams and projects. Natural people person successful at building connections with staff, customers, and fellow managers to enable remarkable gains. Sets performance goals for associates and holds associates accountable through ongoing and consistent coaching.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Front End Manager
jetro cash and carey ( restaurant depot)
College Point, New York
09.2020 - Current
- Created and optimized employee schedules for shift coverage.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Welcomed large volume of guests and improved overall customer service.
- Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
- Recruited and trained new employees to meet job requirements.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Delegated work to staff, setting priorities and goals.
- Managed cash flow of store, including cashier operations, bookkeeping and security.
- Developed strategies to improve customer satisfaction and loyalty.
- Taught junior employees proactive strategies to meet operational and sales goals.
Education
Associate of Science - Pharmacy
Pakistan College of Pagramcy
Sahiwal10-2021
Sonography
New york medical college
Queens, NYSkills
- Merchandising expertise
- Employee development and training
- Seasonal planning
- Website analytics
- Credit returns processing
- Customer service
- Team building
- Performance improvements
- Schedule management
- Cash handling
- Operations management
- Fraud prevention
- Administrative support
- Financial management
- Staff supervision
Timeline
Front End Manager
jetro cash and carey ( restaurant depot)
09.2020 - Current
Associate of Science - Pharmacy
Pakistan College of Pagramcy
Sonography
New york medical college