Akm Hoque
Atlantic City,NJ
Summary
Motivated Lead Sales Associate with a strong leadership background and extensive experience in [Product or Service] sales. Dedicated to surpassing targets, collaborating closely with colleagues, and executing efficient sales closures. Proficient in a range of sales tactics and skilled in negotiations.
Overview
4
4
years of professional experience
Work History
Sales Lead
WHSmith North America
08.2021 - Current
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
- Collaborated with cross-functional teams to develop integrated sales strategies, driving overall company growth.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Developed comprehensive training programs to enhance team members'' product knowledge and sales skills.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Sales Associate
General convenience store
07.2020 - 08.2021
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
M.B.A. in Marketing -
STAMFORD UNIVERSITY BANGLADESH
Dhaka, Bangladesh06.2014
Skills
- Relationship selling
- Merchandise flow
- Customer Retention
- Key Account Management
- Upselling strategies
- Strategic Prospecting
Languages
English
Full Professional
Bengali
Native or Bilingual
Timeline
Sales Lead
WHSmith North America
08.2021 - Current
Sales Associate
General convenience store
07.2020 - 08.2021
M.B.A. in Marketing -
STAMFORD UNIVERSITY BANGLADESH
Similar Profiles
EBONI SHELMONEBONI SHELMON
Talent Acquisition Specialist & People Partner at WHSmith North AmericaTalent Acquisition Specialist & People Partner at WHSmith North America
Lance Rheiniel ManaloLance Rheiniel Manalo
Sales Lead/Supervisor at WHSmith North AmericaSales Lead/Supervisor at WHSmith North America
Nette TaylorNette Taylor
Talent Acquisition Coordinator at WHSmith North AmericaTalent Acquisition Coordinator at WHSmith North America