Nina Cox
Spring
Summary
Certified Medical Assistant with 6 years of experience in fostering patient trust and enhancing care outcomes through meticulous medical records management and patient scheduling. Demonstrates strong skills in clinical operations, vital signs monitoring, and HIPAA compliance, contributing to improved patient flow and reduced wait times. Known for empathetic communication and a commitment to maintaining a welcoming environment, aiming to continue supporting patient care and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
CareNow Urgent Care
Houston
04.2024 - Current
Certified Medical Assistant
Village Medical
Richmond
01.2022 - 02.2025
- Directed patients to exam rooms, fielded questions and prepared treatment rooms for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Tested and recorded blood glucose levels.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Verified appropriate lab couriers picked up collected lab specimens.
Domestic Violence Advocate
Fort Bend County Women’s Shelter
Richmond
12.2017 - 04.2021
- Facilitated support groups for victims of domestic violence with the goal of enhancing their self-esteem and providing emotional support.
- Advised victims on obtaining restraining orders against perpetrators of abuse.
- Collaborated with law enforcement personnel to ensure appropriate follow-up actions were taken in cases involving domestic violence.
- Assisted survivors with filing police reports or other legal documents as necessary.
- Coordinated activities that promoted awareness about domestic violence issues within the community.
- Developed and implemented comprehensive service plans for clients affected by domestic violence.
- Provided crisis intervention and counseling to individuals, couples, and families in domestic violence situations.
- Assisted survivors in accessing housing, financial assistance, medical care, mental health services, childcare services, job training programs.
Medical Assistant/ Covid Screener
Fort Bend County
Richmond
02.2019 - 04.2019
- Greeted personnel and all visitors.
- Identified visitors to ensure they have prior approval to enter the building.
- Directed and corrected people on the proper protective protocols (handwashing, mask changing, etc.) and stopped people who do not pass the screening.
- Completed the Covid-19 screening questionnaire in full with all personnel and visitors every day and made decisions based on that information.
- Restocked mask changing stations, performed routine checks, checked all visitors and personnel temperatures, and other duties assigned by supervisor.
- Managed proper sanitization of screening stations and other work areas, adhering closely to established procedures and standards.
- Provided masks, hand sanitizer and other PPE to individuals entering monitored facilities.
- Administered medical questionnaires to all visitors and personnel entering and departing job sites.
- Advised individuals of potential responses to positive test results, including quarantine requirements.
- Utilized tympanic and oral thermometers to take and interpret patient temperatures according to manufacturer's instructions.
- Updated client records with latest treatments and progress notes.
- Collected specimens from patients to use in diagnostic examinations and laboratory testing.
- Answered phone calls and scheduled or followed-up on appointments.
- Interviewed patients to obtain medical information and document vital signs.
Psychiatric Technician Assistant
Georgetown Behavioral Health Institute
Georgetown
03.2014 - 06.2017
- Assisted nursing staff in providing personal hygiene services such as bathing, dressing, grooming, feeding, and toileting.
- Encouraged positive social interaction among patients during recreational activities.
- Conducted patient assessments, including physical and emotional evaluations.
- Provided daily care and monitoring of patients with mental health issues.
- Participated in team meetings to discuss patient needs, goals, and treatment plans.
- Scheduled follow-up visits for discharged patients.
- Assisted in administering medications according to physician orders.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Trained new psychiatric technicians and support staff.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Caregiver
The Waterford at Shreveport
Shreveport
07.2005 - 08.2010
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Administered prescribed medications on a timely basis following care plan instructions.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Education
Associate of Applied Science - Medical
Florida Career College
Houston, TX01.2021
Associate Degree - Nursing
Lonestar College
Houston, TXSkills
- Patient Care
- Medical Records
- Clinical Operations
- HIPAA Compliance
- Vital Signs
- Patient Assessment
- Medical Terminology
- Insurance Verification
- Anatomy
- Critical Care Nursing
- Patient Scheduling
- Psychiatric Technician
Certification
- Certified Medical Assistant, Various
- CPR Certification, Various
- OSHA 30, Various
- CCMA Certification, Various
- BLS Certification, Various
- Certified Safety Professional, Various
Personal Information
Title: Certified Medical Assistant
Timeline
Certified Medical Assistant
CareNow Urgent Care
04.2024 - Current
Certified Medical Assistant
Village Medical
01.2022 - 02.2025
Medical Assistant/ Covid Screener
Fort Bend County
02.2019 - 04.2019
Domestic Violence Advocate
Fort Bend County Women’s Shelter
12.2017 - 04.2021
Psychiatric Technician Assistant
Georgetown Behavioral Health Institute
03.2014 - 06.2017
Caregiver
The Waterford at Shreveport
07.2005 - 08.2010
Associate of Applied Science - Medical
Florida Career College
Associate Degree - Nursing
Lonestar College