Summary
Overview
Work History
Education
Skills
Timeline
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Nina Giammona

261 Mangrove Shade Circle ,FL

Summary

Dynamic and results-driven professional with extensive customer service experience at The Home Depot. Proven ability to build relationships and enhance customer satisfaction through effective problem-solving and teamwork. Skilled in multi-tasking and time management, consistently delivering exceptional service while maintaining operational efficiency.

Overview

5
5
years of professional experience

Work History

Pro Account Sales Associate

The Home Depot
Sun City Center, FL
10.2020 - Current
  • Assisted customers in selecting products and answering inquiries.
  • Learned computer systems to sell appliances.
  • Sold kitchen/bath remodels as well.
  • Collaborated with team members to ensure customer satisfaction.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Server

Marriot Beach Resort and Spa
Fort Lauderdale, FL
06.2023 - 11.2023
  • Provided exceptional customer service by actively engaging with guests and addressing inquiries promptly.
  • Collaborated with kitchen staff to ensure timely delivery of orders, enhancing overall dining experience.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Upsold menu items effectively, contributing to increased customer satisfaction and repeat business.
  • Handled cash transactions accurately while balancing register at the end of shifts.

Beverage Cart Attendant

Weston Hills Country Club, GOLF PROFESSIONAL
Weston, FL
05.2022 - 12.2022
  • Delivered timely beverage service to enhance guest experience on the golf course.
  • Maintained cleanliness and organization of beverage cart and supplies for efficient operations.
  • Engaged with patrons to ensure satisfaction and address any inquiries or concerns.
  • Monitored inventory levels, restocking supplies as needed to prevent shortages during shifts.
  • Collaborated with golf staff to coordinate special events and tournaments effectively.
  • Assisted in training new attendants on service standards and operational procedures.

Education

Associates Degree - Criminology

Broward College
Fort Lauderdale, FL
10.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Computer skills

Timeline

Server

Marriot Beach Resort and Spa
06.2023 - 11.2023

Beverage Cart Attendant

Weston Hills Country Club, GOLF PROFESSIONAL
05.2022 - 12.2022

Pro Account Sales Associate

The Home Depot
10.2020 - Current

Associates Degree - Criminology

Broward College
Nina Giammona