Nina Jaroslawsky
Whiting,NJ
Summary
Adept at fostering customer relationships and resolving conflicts, I enhanced satisfaction ratings significantly at Caregivers Volunteers of Central Jersey. My background as a Healing Arts Coordinator and Massage Therapy Instructor showcases my exceptional organizational and communication skills, alongside a commitment to excellence in customer service and education.
Overview
21
21
years of professional experience
Work History
Customer Service Coordinator
Caregivers Volunteers Of Central Jersey
Tom's River, NJ
02.2023 - 06.2024
- Developed relationships with customers to ensure satisfaction.
- Provided customer service assistance to customers via phone and email.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Services included finding transportation for clients along with going to the supermarket for those confined to home and providing visitors for those without any families,
Healing Arts Coordinator
Nevada Childhood Cancer Foundation
Las Vegas, Nevada
07.2017 - 03.2019
- Supervised volunteers assisting with art classes or events held by the organization.
- Conceptualized and executed all volunteer events.
- Recruited volunteers as needed.
- Supervised events.
- Maintained all relationships with the community requiring our services.
Massage Therapy Instructor
Nevada School of Massage Therapy
Las Vegas, Nevada
07.2003 - 03.2019
- Ensured compliance with local, state, and federal regulations regarding massage therapy practice.
- Developed and implemented lesson plans to teach massage techniques and anatomy.
- Helped students with detailed instructions, and acted as a role model for appropriate social and workplace behaviors.
- Participated in professional development opportunities to stay current with massage therapy trends and techniques.
Education
Associate of Applied Science - Massage Therapy
New York College of Health Professionals
Syosset06-2001
Skills
- Customer focus
- Conflict and dispute resolution
- Customer service excellence
- Excellent communication and organizational skills
- Extremely reliable
- Friendly, Personable, Conscientious
Timeline
Customer Service Coordinator
Caregivers Volunteers Of Central Jersey
02.2023 - 06.2024
Healing Arts Coordinator
Nevada Childhood Cancer Foundation
07.2017 - 03.2019
Massage Therapy Instructor
Nevada School of Massage Therapy
07.2003 - 03.2019
Associate of Applied Science - Massage Therapy
New York College of Health Professionals
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