Nina Johanson
Walla Walla
Summary
Dynamic salesperson recognized for maintaining an organized sales floor and delivering personalized service. Skilled in retail sales techniques and committed to maximizing customer satisfaction through effective communication and problem resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Salesperson
Brights Candies
Walla Walla
08.2023 - Current
- Maintained cleanliness and organization of the sales floor and display areas.
- Processed customer transactions accurately using point-of-sale systems.
- Educated customers about product ingredients and sourcing practices.
- Addressed customer inquiries and resolved issues to enhance satisfaction.
- Educated customers about products and services offered by the company.
- Provided personalized service to build relationships with customers.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
Education
Bachelor of Arts - Psychology
Whitman College
Walla Walla, WA05-2026
Associate of Arts -
Walla Walla Community College
Walla Walla, WA12-2023
Skills
- Customer service
- Effective communication
- Problem resolution
- Retail sales techniques
- Relationship building
Certification
Washington State Food Worker Card, Walla Walla County Department of Community Health, 2025
References
References available upon request.
Timeline
Salesperson
Brights Candies
08.2023 - Current
Bachelor of Arts - Psychology
Whitman College
Associate of Arts -
Walla Walla Community College