Nina Krastanov
Jackson,NJ
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Tommys Tavern and Tap
08.2022 - Current
- Greeting customers upon arrival at the restaurant, Providing excellent customer service during their dining experience, Providing suggestions for food or drink choices,Taking feedback from diners, Cleaning tables and preparing spaces, Carrying drinks and food from the kitchen or bar area to the tables, and memorizing the food menu and wine list
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Agroogas Bar and Grill
12.2021 - 05.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Science - Psychology
Kean University
Toms River, NJ01.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
Education
Jackson Memorial high school, 2015-2019, Ocean County College, 2019-2022, Cedarville University, 2021, Kean University, 2022- Present
Timeline
Server
Tommys Tavern and Tap
08.2022 - Current
Server
Agroogas Bar and Grill
12.2021 - 05.2022
Bachelor of Science - Psychology
Kean University
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