Nina Potente
Secaucus,NJ
Summary
Reliable medical office professional with experience working in busy settings with high patient volumes.
Overview
12
12
years of professional experience
Work History
Front Desk Medical Receptionist
Lower Limb Institute
Hackensack, NJ
11.2020 - 04.2022
- Greeted patients, verified insurance information and collected copays.
- Scheduled appointments, managed patient records and updated medical histories.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Maintained a clean reception area by restocking supplies, cleaning furniture surfaces and vacuuming carpets.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
Hostess/Host Manager
Houlihans Bar and Grill
Secaucus, NJ
01.2010 - 11.2018
- Greeted guests and provided excellent customer service.
- Scheduled reservations, managed seating arrangements, and organized waitlists.
- Assigned tasks to staff members in the dining area.
- Provided assistance to servers during peak hours.
- Trained new employees on restaurant policies and procedures.
- Handled customer complaints in a professional manner.
- Verified reservations and wait times with customers.
Education
Medical Assistant
Eastwick College
Hackensack, NJ06.2018
Skills
- Billing And Invoicing
- Administrative Skills
- Insurance Billing Procedures
- Patient Data Updates
- Patient Registration
- Patient Charting
Timeline
Front Desk Medical Receptionist
Lower Limb Institute
11.2020 - 04.2022
Hostess/Host Manager
Houlihans Bar and Grill
01.2010 - 11.2018
Medical Assistant
Eastwick College