Summary
Overview
Work History
Education
Skills
Timeline
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Nina Senethavisouk

San Diego,CA

Summary

Adept at elevating guest experiences, I leveraged exceptional customer service and cash handling skills. Enhancing satisfaction and fostering repeat business. My ability to manage high-volume events and develop loyal clientele showcases a strong work ethic and a knack for engaging guests, setting me apart as a dedicated hospitality professional.

Overview

8
8
years of professional experience

Work History

Server

Sushi Nekosan
San Diego, CA
11.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Event Bartender

F&B Innovations
San Diego, CA
07.2021 - Current

KABOO | San Diego, CA

BEYOND WONDERLAND | San Bernadino, CA BEERX | San Diego, CA

BLENDED FEST | San Diego, CA

CRSSD FEST | San Diego, CA

Server

PB Cantina
San Diego, CA
08.2019 - 06.2020
  • Greeted customers, answered questions and recommended specials, beers and desserts to increase profits.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Bartender/Server

Whiskey Girl
San Diego, CA
03.2016 - 08.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Education

MIddlesex Community College
Lowell, MA

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Timeline

Server

Sushi Nekosan
11.2021 - Current

Event Bartender

F&B Innovations
07.2021 - Current

Server

PB Cantina
08.2019 - 06.2020

Bartender/Server

Whiskey Girl
03.2016 - 08.2019

MIddlesex Community College
Nina Senethavisouk