Kecia Roey
Cleveland,OH
Summary
Dynamic and versatile professional with a proven track record at Just Us Beauty Salon, excelling in client consultation and multitasking. Demonstrated ability to enhance client satisfaction and maintain high standards of service. Skilled in verbal communication and adept at managing sensitive information, showcasing a balance of hard and soft skills.
Overview
21
21
years of professional experience
Work History
Hairstylist
Just Us Beauty Salon
04.2006 - 04.2010
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Bartender
VIP Lounge
06.2007 - 10.2008
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Secretary
St Matthews United Methodist
02.1989 - 11.2001
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Word Processing - Cosmotology
Golds Beauty Academy
Cleveland04-2007
Skills
- Quick learner
- Strong multitasking
- Verbal and written communication
- Client consultation
Timeline
Bartender
VIP Lounge
06.2007 - 10.2008
Hairstylist
Just Us Beauty Salon
04.2006 - 04.2010
Secretary
St Matthews United Methodist
02.1989 - 11.2001
Word Processing - Cosmotology
Golds Beauty Academy
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