Nino Mchedlidze
B & L Health
New York,Ny
18
years of professional experience
Customer-focused professional with 10+ years of experience in customer service, healthcare front desk operations, and team management. Experienced in patient check-in, insurance verification, appointment scheduling, payment processing, and handling customer inquiries. Strong communication, organizational, and problem-solving skills with a proven ability to provide excellent service in fast-paced environments.
Work History
Front Desk Receptionist
1 Year 6 Months- Greet and check in patients, verify insurance and patient information, collect copays, manage appointments, answer incoming calls, assist with patient inquiries, and maintain accurate documentation while providing excellent customer service.
Call Center Representative
5 Years 8 Months- Handled incoming calls, assisted customers with questions and service requests, provided accurate information, resolved customer concerns, and maintained professional communication.
Salon Manager
3 Years 9 Months- Managed daily salon operations, supervised staff, scheduled appointments, assisted clients, handled customer concerns, managed inventory, and ensured excellent customer service.
Customer Service Representative
5 Years 2 Months- Assisted customers with mobile services, plans, and billing, answered inquiries, resolved customer issues, provided product information, and delivered excellent customer service.
Education
Bachelor - English Language And Literature
High School Diploma
Skills
Customer Service
Patient Check-In
Insurance Verification
Appointment Scheduling
Telephone Communication
Payment Processing
Administrative Support
Data Entry
Customer Relations
Problem Solving
Attention to Detail
Time Management
Microsoft Office
Multitasking
Communication Skills
Timeline
Front Desk Receptionist
B & L Health
04.2025 - CurrentRead More
Call Center Representative
LTD Mars
03.2019 - 11.2024Read More
Salon Manager
Franck Provost Paris
06.2015 - 03.2019Read More
Customer Service Representative
LTD Geocell
01.2009 - 03.2014Read More
#100 High School
High School Diploma
Read More
Ivane Javakhishvili State University
Bachelor from English Language And Literature
Read More