Niobi Williams
Chicago
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
The Home Depot Inc
03.2023 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Managed inventory levels, ensuring timely restocking of merchandise.
- Collaborated with team members to maintain organized and visually appealing displays.
- Implemented promotional strategies to boost product visibility and sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
The Home Depot
06.2022 - 03.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accuracy in cash handling and balancing.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Customer Service Associate
Walgreens
10.2021 - 06.2022
- Used a basic sales strategy to engage customers and present solutions that were tailored to their specific needs.
- Knew how to operate a cash register, including how to process sales discounts and refunds.
- Kept the sales floor clean by straightening and facing merchandise.
- Was in charge of issuing receipts and processing refunds, credits, and exchanges.
Team Member
Wendy's
09.2021 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Washed and sanitized the dishes, glassware, and silverware to keep customers safe after each use.
- Interacted with customers in a pleasant and courteous manner in order to provide excellent service.
- Followed the food safety procedures outlined in company policies as well as health and sanitation regulations to avoid food borne illness.
Cashier
Walmart Supercenter
10.2020 - 06.2021
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
- Help customers by guiding them and answering their questions.
- Counted the cash in the register drawer at the start and end of each shift.
- Credit cards, checks, gift cards, and coupons were all processed by me.
Education
High School - General Studies
Eau Gallie High School
Melbourne, FL01.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
- Relationship building
- Exceptional customer service
- Outgoing personality
- Cash handling
Timeline
Sales Associate
The Home Depot Inc
03.2023 - Current
Cashier
The Home Depot
06.2022 - 03.2023
Customer Service Associate
Walgreens
10.2021 - 06.2022
Team Member
Wendy's
09.2021 - 10.2021
Cashier
Walmart Supercenter
10.2020 - 06.2021
High School - General Studies
Eau Gallie High School