Summary
Overview
Work History
Education
Skills
Timeline
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Niomi Walker

Saint Louis,Missouri

Summary

Highly experience Retail Sales Professional, known for exemplary team-building and rapport building skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Consistently recognized for excellent customer service

Overview

6
6
years of professional experience

Work History

Sales Associate

Helzberg Diamonds
11.2021 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Third Key Sales Associate

Kay Jewlers
02.2019 - 11.2021
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Trained and mentored new employees.
  • Closed store days 4 per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Processed cash, credit, debit, and check payments.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Barista

Starbucks
03.2017 - 05.2018
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

General Studie

St. Louis Community College
St Louis, MO
08.2013

High School Diploma -

McClure Senior HighSchool
St Louis, MO
05.2010

Skills

  • Market Research
  • Credit and Cash Transactions
  • Guest Relations
  • Presentations and Demonstrations

Timeline

Sales Associate

Helzberg Diamonds
11.2021 - 06.2023

Third Key Sales Associate

Kay Jewlers
02.2019 - 11.2021

Barista

Starbucks
03.2017 - 05.2018

General Studie

St. Louis Community College

High School Diploma -

McClure Senior HighSchool

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Niomi Walker