Niquita Bedford
Caring Place Services LLC
Indianapolis,IN
24
years of professional experience
Results-driven Intake Coordinator with expertise in insurance verification and appointment scheduling. Proven ability to enhance patient care through effective communication and meticulous data tracking.
Dynamic healthcare provider with over 10 years of experience in healthcare. Skilled in streamlining processes and fostering communication between healthcare providers. Committed to improving patient outcomes through efficient scheduling and rigorous attention to detail.
Dedicated worker, known for exceptional organizational skills and cross-cultural sensitivity. Experienced in implementing tracking systems and managing patient flow, ensuring compliance and enhancing service delivery.
Work History
Intake Coordinator
3 Years 7 Months- Coordinated intake processes to ensure timely patient assessments and service delivery.
- Collaborated with healthcare providers to streamline communication and enhance patient care.
- Managed scheduling of appointments, optimizing workflow efficiency for healthcare services.
- Implemented tracking systems for patient information, improving data accuracy and accessibility.
Intake Coordinator
10 Years 9 Months- Developed training materials to educate staff on intake procedures and compliance standards.
- Analyzed feedback from patients to identify service gaps and recommend improvements.
- Facilitated interdisciplinary meetings to discuss case management strategies and patient outcomes.
- Maintained up-to-date knowledge of healthcare regulations to ensure compliance in all operations.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
PCA Technician
5 Years 2 Months- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs, documenting changes to inform healthcare providers.
- Delivered compassionate support to patients during daily activities and therapies.
- Coordinated patient transportation within hospital to optimize workflow.
- Educated patients on care plans, promoting adherence and understanding.
- Maintained cleanliness and organization of patient rooms, enhancing environment.
- Trained new staff on procedures and best practices for patient assistance.
- Collaborated with interdisciplinary teams to improve patient outcomes and satisfaction.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Education
Associate of Science - Health Administration
Skills
Insurance verification
Follow-up skills
Multi-line phone systems
Appointment scheduling
Scheduling appointments
Patient scheduling
Inventory management
Cross-cultural sensitivity
Timeline
Intake Coordinator
Caring Place Services LLC
01.2023 - CurrentRead More
Intake Coordinator
DaVita Medical Group INC
06.2009 - 03.2020Read More
PCA Technician
Community Hospital East
01.2003 - 03.2008Read More
Ivy Tech Community College of Indiana
Associate of Science from Health Administration
Read More