Nirajan Pahari
Irving,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical and costumer service background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
Work History
General Medicine/Community Outreach Coordinator
Sadbhab Community Hospital
01.2020 - 12.2021
- Directing staff and volunteers on how to educate patients and families about nutritional lifestyle and changes.
- Increased public awareness of local resources by organizing and promoting community events.
- Planning and implementing nutritional care to achieve identified outcomes, evaluate progress and review plans effectively.
Community Medical Assistant
Kathmandu University Hospital, Dhulikhel Hospital
03.2020 - 12.2021
- Improved patient care by efficiently recording and updating medical information during community visits.
- Enhanced patient understanding of treatment plans through clear explanation and answering questions.
- Collaborated with multidisciplinary teams to develop individualized care plans for each patient, ensuring optimal recovery outcomes.
Library Assistant
Central Library
01.2019 - 03.2020
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
Costumer Service
Asian Life Insurance
01.2018 - 02.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Secondary Education Examination -
Shree Bal Adarsha Secondary School
Panauti, Kavrepalanchok, NepalProficiency Certificate Level - General Medicine
Nepal Institute of Medical Science And Technology
Gwarko, Lalitpur, Nepal02.2019
Associate of Science - Nursing
Dallas County Community College
Dallas, TX12.2024
Skills
- Customer Service Excellence:Enhanced patron experience and elevated customer satisfaction through adept problem-solving
- Interpersonal Collaboration:Directed healthcare staff and fostered collaboration with diverse stakeholders across roles
- Organizational Efficiency:Streamlined library operations and effectively managed responsibilities in healthcare settings
- Strategic Problem-Solving:Demonstrated adept problem-solving in resolving customer concerns and addressing nutritional deficiencies
- Proficient in Excel and Digital Tools:Utilized advanced computer knowledge for both library and insurance operations, showcasing expertise in digital tools
- Masterful Multitasking:Exhibited exceptional multitasking skills, efficiently managing diverse tasks in library and healthcare environments
- Adaptability and Flexibility:Successfully adapted to varying roles in healthcare and customer service settings, showcasing flexibility and resilience
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Community Medical Assistant
Kathmandu University Hospital, Dhulikhel Hospital
03.2020 - 12.2021
General Medicine/Community Outreach Coordinator
Sadbhab Community Hospital
01.2020 - 12.2021
Library Assistant
Central Library
01.2019 - 03.2020
Costumer Service
Asian Life Insurance
01.2018 - 02.2020
Secondary Education Examination -
Shree Bal Adarsha Secondary School
Proficiency Certificate Level - General Medicine
Nepal Institute of Medical Science And Technology
Associate of Science - Nursing
Dallas County Community College
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