Summary
Overview
Work History
Education
Skills
Timeline
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Nisa Mercedes

Virginia Beach

Summary

Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations

Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Murphy's Irish Pub
08.2025 - 10.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize seating arrangements.
  • Coordinated with servers and kitchen staff for efficient service flow.
  • Assisted in handling guest inquiries and special requests promptly.
  • Maintained cleanliness and organization of front-of-house areas.
  • Supported team members during busy shifts to enhance customer experience.

Showroom Hostess

Beach Cinema Alehouse
01.2025 - 08.2025
  • Greeted and welcomed guests, ensuring a positive first impression of the showroom.
  • Assisted visitors with product information, enhancing customer engagement and satisfaction.
  • Managed ticket sales, optimizing visitor flow and efficiency.
  • Maintained cleanliness and organization of lobby, promoting an inviting environment.

Restaurant Hostess

Applebee's Grill + Bar
08.2024 - 01.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Coordinated with servers and kitchen staff for efficient service flow.
  • Maintained cleanliness and organization of front-of-house areas.

Education

Bachelor of Arts - International Affairs And Global Politics

Old Dominion University
Norfolk, Virginia, VA
05-2029

High School Diploma -

First Colonial High School
Virginia Beach, VA
06-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Cleanliness and hygiene
  • Conflict resolution
  • Assertiveness
  • Handling complaints
  • Table bussing
  • Sales and marketing
  • Safe food handling
  • Problem-solving
  • Conflict de-escalation

Timeline

Restaurant Hostess

Murphy's Irish Pub
08.2025 - 10.2025

Showroom Hostess

Beach Cinema Alehouse
01.2025 - 08.2025

Restaurant Hostess

Applebee's Grill + Bar
08.2024 - 01.2025

Bachelor of Arts - International Affairs And Global Politics

Old Dominion University

High School Diploma -

First Colonial High School
Nisa Mercedes