Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nishika Henderson

115 Heatherstone Way,GA

Summary

Dedicated Pharmacy Technician with experience at CVS Pharmacy, excelling in medication dispensing and inventory management. Known for enhancing workflow efficiency and delivering exceptional customer service. Skilled in HIPAA compliance and problem-solving, ensuring patient confidentiality while accurately processing prescriptions and fostering positive relationships with patients.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
09.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.

Education

Diploma -

Newton High School
Covington, GA
05.2013

Skills

  • Medication dispensing
  • Prescription processing
  • Inventory management
  • HIPAA compliance
  • Customer relationship management
  • Pharmacy workflow
  • Attention to detail
  • Patient confidentiality
  • Problem-solving skills
  • Answering customer questions
  • Workflow optimization
  • Prescription filling
  • Labeling accuracy
  • Stocking shelves
  • Processing payments
  • Medication labels
  • Drug inventory management
  • Verifying orders

Timeline

Pharmacy Technician

CVS Pharmacy
09.2023 - Current

Diploma -

Newton High School

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