Nissi Sevilla
Summary
Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service and optimized operations through effective guest engagement and task prioritization. Committed to enhancing customer satisfaction and fostering long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
IHOP
Glen Allen, Virginia
07.2020 - 08.2023
- Delivered exceptional customer service to elevate dining experiences.
- Provided attentive customer service to enhance guest satisfaction.
- Took accurate food and drink orders to ensure timely service.
- Delivered meals efficiently to tables in a timely manner.
- Assisted in training new servers on menu items and procedures.
Back of House Cook
Omni Dallas Hotel
Dallas, Texas
05.2019 - 03.2020
- Prepared high-quality meals in a fast-paced kitchen environment.
- Maintained cleanliness and organization of workstations and kitchen equipment.
- Assisted chefs in food preparation and ingredient sourcing to ensure timely meal service.
- Followed recipes accurately to ensure consistent meal presentation.
- Coordinated with team members to optimize food inventory management and reduce waste.
- Collaborated with kitchen staff to enhance meal service efficiency during peak hours.
Education
Bachelor of Science - Hospitality Administration And Management
Cebu Technological University
06.2020
Skills
- Order accuracy
- Menu knowledge
- Food presentation
- Point of sale
- Table management
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Employee training
- Effective communication
Timeline
Server
IHOP
07.2020 - 08.2023
Back of House Cook
Omni Dallas Hotel
05.2019 - 03.2020
Bachelor of Science - Hospitality Administration And Management
Cebu Technological University