Nitana Buczek-Calfee
Encinitas,CA
Summary
Motivated and reliable professional with 10+ years experience in hospitality and customer service. Excellent communication and multitasking capabilities with an ability to adapt to maintain a lifted demeanor, even when working and demanding or fast pace environments. Patient and positive, with a passion for the arts and a healthy, active lifestyle, I hope to cultivate productivity and promote a heightened sense of well-being to those around me.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Les Artistes Inn/ Secret Garden Inn
Del Mar, CA
03.2021 - 08.2025
- Developed effective strategies to improve guests experiences
- Maintained accurate records of customer interactions with the company in order to provide better future services
- Served as a point-of-contact between customers and internal teams regarding escalated issues requiring special attention
- Created a welcoming atmosphere by always greeting guests with a friendly, positive attitude.
- Upheld high standards of sanitation in accordance with health department regulations
- Cleaned all guest rooms in a timely manner from check out to check in
- Maintained cleanliness of all laundry rooms, corridors, lounges, fountain and garden areas.
Barista Trainer
Java Hut
Encinitas, CA
02.2018 - 12.2019
- Greeted customers and prepared espresso drinks and food items according to customer specifications
- Organized workstations efficiently so that tasks could be completed quickly during peak hours
- Trained new baristas on company policy and procedures regarding food handling safety standards
- Implemented recycling and compost programs to reduce waste and improve green footprint
- Upheld standards of sanitation in accordance with health department regulations
- Operated POS systems to process customer payments.
- Performed closing tasks including deep cleaning, stocking and register close-out procedures
Organic Farm Manager
Poco Farm
Ojai, CA
10.2012 - 12.2018
- Planned, planted and harvested a variety of organic crops such as vegetables, fruits, wild edibles and pollination flowers
- Maintained soil fertility with biodynamic fertilizers and regenerative techniques including no-till planting and compost tea applications
- Provided educational tours and in-school presentations for grades K through 12 within Ojai Unified School District about regenerative agricultural methods
- Provided weekly supplies of vegetables to seven schools within Ojai Unified School District
- Provided CSA members weekly harvest of seasonal vegetables, fruits, herbs, flowers and goat's milk
- Managed a team of farm workers carrying out tasks and procedures used in the production of organic crop cultivation
- Planned seasonal planting and harvesting schedules
- Worked with the Food for Thought program holding workshops regarding the importance of regenerative agriculture
- Led a bustling weekly farm-for-food volunteer program
- Established relationships with local restaurants and grocery stores to sell produce directly
- Participated in industry events such as conferences and workshops
Holistic Gardens Manager
Lokahi Garden Sanctuary
Waimea, HI
05.2017 - 05.2018
- Planned, planted and harvested a variety of organic crops including vegetables, herbs, fruits and nuts
- Provided care for chickens, sheep and cattle
- Curated marketing activities such as creating promotional materials and attending farmers markets
- Provided educational tours for visitors about organic agricultural methods
- Established relationships with local businesses to sell produce directly to customers
- Participated in industry events such as conferences and seminars
- Collaborated with other farmers in the region on joint projects or initiatives
Retail Sales Associate
Panache
North Bennington, VT
06.2008 - 07.2009
- Greeted customers genuinely upon entering the store and assisted with finding the right product for their needs.
- Organized displays to attract customers and promote sales.
- Completed transactions in an efficient manner while providing excellent customer service.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
High School Diploma -
Mashpee High School
Mashpee, MA06.2007
Skills
- Professional Demeanor
- Persuasive speaking skills
- Sales Strategies
- POS Systems Operation
- Customer Relationship Building
- Conversant in Spanish
Further Education
- Graduate of Elaine Ingham's Soil Food Web Microscopy Program
- Certified Prenatal and Postpartum Birth Doula - DONA International, providing physical, emotional and educational support to women and families during the birth process
- CPR Certified
- Food Handler Certified
Timeline
Assistant Manager
Les Artistes Inn/ Secret Garden Inn
03.2021 - 08.2025
Barista Trainer
Java Hut
02.2018 - 12.2019
Holistic Gardens Manager
Lokahi Garden Sanctuary
05.2017 - 05.2018
Organic Farm Manager
Poco Farm
10.2012 - 12.2018
Retail Sales Associate
Panache
06.2008 - 07.2009
High School Diploma -
Mashpee High School