NITHISHA JAMPANI
Illinois City,Illinois
Summary
Detail-oriented Healthcare Informatics professional experienced in health information management and electronic health record workflows. Achieved high compliance through effective auditing of documentation and resolution of medical record inquiries, while optimizing Master Patient Index functions and HIM work queues. Focused on enhancing operational efficiency in patient-centric medical offices by managing human resources, budgeting, and delivering exceptional customer service.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Health Information Management
West Suburban Medical Center
10.2025 - 09.2026
- Data Integrity & Quality Assurance: Audited electronic health records (EHR) for completeness, clinical documentation accuracy, and legal compliance, resolving chart deficiencies.
- Patient Identity Management: Monitored and reconciled duplicate patient medical profiles, resolving critical identity mismatches to prevent clinical errors and ensure a clean master patient index (MPI).
- Process Improvement: Standardized documentation retrieval workflows, cutting the average chart turnaround time
- Physician Engagement: Partnered with clinical and medical coding teams to track down incomplete charts, improving physician signature compliance.
- Analyzed inpatient and outpatient records for completeness, ensuring all documentation meets the Joint Commission and CMS requirements.
- Established a new health information management (HIM) team to enhance operational efficiency through training and support.
- Proposed and developed a prototype for an electronic solution focused on improving data quality and streamlining processes
- Established new workflow to improve structure, consistency, and accountability in daily operations.
- Acted as a liaison for medical staff, assisting with EMR access and providing timely updates on delinquent records.
- Facilitated completion and release of records from EMR, ensuring quality control of imaged documents met 100% compliance standards.
- Managed complex Release of Information (ROI) requests for Law Firms, Patients, Audits, and Disability via Epic and Cerner, One Content MyChart modules 100% HIPAA-compliant.
Medical Records Coordinator
Dr. Mundra Narasimha Rao Hospitals
05.2021 - 05.2023
- Managed confidential patient files and safeguarded sensitive data in strict compliance with HIPAA and international privacy standards.
- Collected and updated research records with high attention to detail, enhancing administrative workflows and accuracy of study logs.
- Prepared materials for internal audits and regulatory compliance checks, achieving zero-deficiency reporting.
- Assisted faculty with rapid record retrieval while streamlining physical-to-electronic filing workflows.
Education
Master of Science - Healthcare Informatics
DePaul University
Chicago, IL06-2025
Bachelor of Pharmacy - Pharmacy
Chala Pathi Institute of Pharmaceutical Sciences
Guntur, India05-2023
Skills
- Systems: Epic, Cerner , Athena ,E-Clinical Works, One Content (ROI Module, MyChart, Work-queues), EHR administration, MPI data management, Document Management
- Regulatory compliance knowledge
- Operations: Quality assurance, Document management, Deficiency Analysis
- Health records review
- Effective communication
- HIPAA and HITECH requirements
- Data governance
- Clinical Knowledge: Medical Terminology, Anatomy & Physiology, Healthcare Compliance
- Communication: Physician relations, Audit Support, Multi-departmental Coordination
Certification
RHIA Certification – In Progress/Eligible, HIPAA Training – Completed, CPR Certification (AHA) – Completed
Timeline
Health Information Management
West Suburban Medical Center
10.2025 - 09.2026
Medical Records Coordinator
Dr. Mundra Narasimha Rao Hospitals
05.2021 - 05.2023
Bachelor of Pharmacy - Pharmacy
Chala Pathi Institute of Pharmaceutical Sciences
Master of Science - Healthcare Informatics
DePaul University