Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nitish Singh

Costa Mesa,CA

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Dispatcher

Gillson Trucking
02.2023 - 09.2023
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Carrier Sales Representative

Gillson Sollutions
10.2021 - 02.2023
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Monitored competitor activities and innovations to stay ahead and proactively adjusted strategies.
  • Used CRM software to record customer interactions and track general sales activities for review and follow-up.
  • Researched potential clients and markets to prepare for appointments.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.

Driver

Gillson Trucking
05.2017 - 04.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Dispatcher

Gayatri Transportation
02.2013 - 04.2017
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Answered phone calls and responded to customer emails.
  • Scheduled and organized delivery routes.

Education

Diesel Mechanics

Lincoln Collage of Technology
Indianapolis, IN
05.2011

High School Diploma -

Whiteland Community High School
Whiteland, IN
05.2010

Skills

  • Route Navigation
  • Customer Relations
  • Data Entry
  • Schedule Management
  • Work Order Management
  • Dispatch Coordination
  • Routing Orders

Languages

Hindi
Punjabi
English

Timeline

Dispatcher

Gillson Trucking
02.2023 - 09.2023

Carrier Sales Representative

Gillson Sollutions
10.2021 - 02.2023

Driver

Gillson Trucking
05.2017 - 04.2020

Dispatcher

Gayatri Transportation
02.2013 - 04.2017

Diesel Mechanics

Lincoln Collage of Technology

High School Diploma -

Whiteland Community High School

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Nitish Singh