Niusha Shadan
Sanford,FL
Summary
Proven Pharmacy Technician and Preschool Teacher, excelled in team collaboration and problem-solving at Walgreen's Pharmacy, enhancing workflow and patient satisfaction. Demonstrated exceptional multitasking and efficiency. Creating good relationship-building, always having positive attitude, listening in a patient manner and helping to resolve their concerns. Hardworking and passionate job and ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Walgreens
11.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Administered vaccine and educated patients about appropriate vaccine.
- Managed opening and closing duties for pharmacy.
- Handled pharmacy medication inventory orders and returns.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved third-party billing, computer system and customer service issues.
Preschool Teacher
Lake Forrest Preparatory School
10.2016 - 11.2021
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive communication with parents in daily conversation and formal conferences.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Education
Associate of Science - Chemical/Biological Technical Specialization
Seminole State College of Florida
Sanford, FLHigh School Diploma -
Seminole High School
Sanford, FL05.2014
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Pharmacy Ethics
- Patient
- Multitask
- Efficient
Timeline
Pharmacy Technician
Walgreens
11.2021 - Current
Preschool Teacher
Lake Forrest Preparatory School
10.2016 - 11.2021
Associate of Science - Chemical/Biological Technical Specialization
Seminole State College of Florida
High School Diploma -
Seminole High School
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