Summary
Overview
Work History
Education
Skills
Timeline
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Nixie Cortes

Brooklyn

Summary

I'm a dynamic team member with a proven track record in collaborative environments. With strong communication and interpersonal skills facilitate seamless coordination and achievement of team goals. And skilled in adaptability with a commitment to contributing positively to team success with enthusiasm I'm eager to contribute to business success. With my experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

3
3
years of professional experience

Work History

Hostess/Server

Blue blossom
03.2025 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Waitress

Pusu
10.2024 - 02.2025
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Scooper

Van Leeuwen Artisan Ice Cream
05.2023 - 07.2024
  • Promoted a positive atmosphere by engaging with customers and providing cheerful service.
  • Increased sales through upselling additional toppings and menu items to customers.
  • Assisted in training new scoopers, offering guidance on techniques and company policies.
  • Aided in inventory management, stocking supplies as needed to maintain sufficient stock levels during shifts.

Smoothie Maker

Juice Press- Commissary
10.2022 - 05.2023
  • Collaborated with team members to optimize productivity during peak hours.
  • Prepared and served juices and blended drinks.
  • Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
  • Maintained a clean and sanitary workspace, adhering to health department standards for food safety.

Restaurant Team Member

Union Square Hospitality
03.2022 - 10.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Education

Associate Of Business Administration - Business Administration

La Guardia Community College

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Attention to detail

Timeline

Hostess/Server

Blue blossom
03.2025 - Current

Waitress

Pusu
10.2024 - 02.2025

Scooper

Van Leeuwen Artisan Ice Cream
05.2023 - 07.2024

Smoothie Maker

Juice Press- Commissary
10.2022 - 05.2023

Restaurant Team Member

Union Square Hospitality
03.2022 - 10.2022

Associate Of Business Administration - Business Administration

La Guardia Community College

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Nixie Cortes