Summary
Overview
Work History
Education
Skills
Certification
Soccer, working out, exploring different bars.
Timeline
Bartender
Niyah Highsmith

Niyah Highsmith

San Diego,CA

Summary

Friendly Bartender with exceptional customer service and upselling skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Nautilus Tavern
05.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept bar presentable and well-stocked to meet customer needs.

Server, Busser, Barback, Line Cook

That Meetball Place
02.2018 - 09.2020
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Education

Bachelor of Science - Sociology

New York Institute of Technology
Old Westbury, NY
05.2017

Skills

  • TIPS Certified
  • Menu Memorization
  • Media Relations
  • Time Management
  • Customer Service
  • Upselling
  • Handling Difficult Customers
  • Bartending License
  • ABC standards

Certification

Bartending License from Gaslamp Bartending School

RBS Certificate

ServSafe Certificate.

Soccer, working out, exploring different bars.

I play soccer in different mens league throughout San Diego. I workout twice a day. On my free time I love experiencing new bars just to get to learn something new.

Timeline

Bartender

Nautilus Tavern
05.2024 - Current

Server, Busser, Barback, Line Cook

That Meetball Place
02.2018 - 09.2020

Bachelor of Science - Sociology

New York Institute of Technology

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Niyah Highsmith