Niyati Malani

• I Provided excellent customer service by assisting customers at the front desk, addressing inquiries, and ensuring a positive shopping experience.
• Managed billing operations efficiently, processing transactions accurately and maintaining up-to-date records.
• Contributed to the overall operation of the store by supporting day-to-day activities and ensuring customer satisfaction.

- I established and managed a small-scale online resin art business, overseeing all aspects of operations and customer engagement.

- Successfully marketed products through both online and offline channels, leveraging social media platforms and community networks to drive brand visibility and sales.

- Maintained financial oversight, including managing cash flow, pricing strategies, and cost optimization to ensure profitability.

- Built and maintained strong customer relationships through direct communication, ensuring high levels of satisfaction and repeat business.