Nkechi (NK) Ilang
Portland,OR
Summary
Dedicated and passionate professional educator with several years of hands-on experience counseling students regarding academic, personal, and career choices, seeking Academic Advisor position with POIC + RAHS Organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Concierge
Laurel Parc At Bethany Village
Portland, OR
04.2022 - Current
- Provided administrative support, assisted seniors with concerns and maintained strict confidentiality of over 100+ seniors information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient phone and face-to-face services to over 60 clients and outside health care providers per week.
- Developed and maintained courteous and effective working relationships.
Mindset Life Coach
Self-employeed
Portland, OR
07.2021 - Current
- Assisted clients to establish and maintain Academic, Health, Finance, Career, Relationship, Business and Self Reflection goals.
- Performed weekly Group Sessions to further clients objectives.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Established helpful tools to assist clients with life management and coping skills to handle daily needs and specific stressors.
- Increased clients performance with available resources.
- Performed weekly evaluations by documenting behaviors, improvements and areas of resistance.
- Handled [5+] calls per day to address clients concerns
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
CNA
Affinity Home Care At Bethany
Portland, OR
10.2020 - 08.2021
- Assisted with feeding and monitoring intake and output to help patients achieve nutritional objectives.
- Cared for over 10 patients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy. etc.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Supported over 5 patients with all activities of daily living, ADLs.
- Worked flexible hours; night, weekend, and holiday shifts.
Senior Caregiver
Laurel Parc At Bethany Village
Portland, OR
02.2020 - Current
- Supported 80+ seniors comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding over 5 seniors per day with shaving, bathing and teeth brushing.
- Delivered individualized senior care by recording vital signs, documenting observations and evaluating seniors needs.
- Evaluated seniors to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Supported ambulation and physical therapy needs of 5 seniors by conducting planned exercise routines per week.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with seniors to boost mood, improve overall memory and provide light entertainment.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
Graduate Assistant
University Of Bridgeport - Athletics
Bridgeport, CT
08.2018 - 12.2019
- Directed over 10 student workers in performing and completing assigned tasks.
- Designed and maintained electronic and paper file systems.
- Oversaw game day operations, including all set-up, breakdown, team coordination, and officials.
- Managed equipment room, laundering team gear, coordinating worker schedules, and issuing team gear.
- Drafted and designed game-day schedules, including student workers, scorekeepers, and time keepers.
- Assisted with scheduling game broadcasters, public address announcers, and web casters.
Summer Camp Counselor
Loyola Marymount University Athletics
City of Los Angeles, CA
07.2014 - 05.2018
- Worked with over 45 campers of varying age, interest, skill and developmental levels.
- Helped at-risk youths in low-income areas by guiding, mentoring and counseling, as well as encouraging each to achieve their academic and personal goals.
- Increased campers performance by Implementing personalized and group activities to foster physical, social and emotional growth.
- Counseled campers on self-discipline and personal accountability.
- Cared for personal and health needs of disabled campers.
- Taught young girls and boys basics of basketball and volleyball to improve their overall performance.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
Education
Master of Arts - Educational Leadership
University of Bridgeport
Bridgeport, CT12.2019
Bachelor of Arts - Sociology
Loyola Marymount University
Los Angeles, CA05.2018
Skills
- Data Gathering
- Critical Thinking
- Administrative Support
- Personalized Support
- Emergency Situations
- Technology Proficiency
- Exceptional Interpersonal Skills
- Confidence Building
Certification
- Mindset Life Coach Certification Training: [9 Hours]
Mindset Life Coach Certification
I help clients recognize, question, and revise existing negative beliefs and persistent patterns of thinking, in order to move forward and achieve their goals.
Timeline
Concierge
Laurel Parc At Bethany Village
04.2022 - Current
Mindset Life Coach
Self-employeed
07.2021 - Current
CNA
Affinity Home Care At Bethany
10.2020 - 08.2021
Senior Caregiver
Laurel Parc At Bethany Village
02.2020 - Current
Graduate Assistant
University Of Bridgeport - Athletics
08.2018 - 12.2019
Summer Camp Counselor
Loyola Marymount University Athletics
07.2014 - 05.2018
Master of Arts - Educational Leadership
University of Bridgeport
Bachelor of Arts - Sociology
Loyola Marymount University
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