Summary
Overview
Work History
Education
Skills
Timeline
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N'kiya Henderson

Dallas

Summary

Detail-oriented customer service professional with over five years of experience in transactional environments. Recognized for improving checkout efficiency and consistently delivering exceptional service, contributing to high customer satisfaction ratings.

Overview

6
6
years of professional experience

Work History

Cashier/Customer Service

Raising Cane's Restaurants
Plano, TX
12.2020 - Current
  • Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Greeted customers entering store and responded promptly to customer needs.
  • Developed strategies to improve overall checkout efficiency, enhancing customer satisfaction ratings.
  • Delivered exceptional customer service, ensuring guest satisfaction and prompt resolution of issues.
  • Prepared and cooked menu items following safety and quality standards.
  • Maintained cleanliness of kitchen equipment and workstations to ensure compliance with health regulations.
  • Assisted in training new staff on food preparation techniques and operational procedures.
  • Demonstrate reliability through strong attendance punctuality, and schedule flexibility

Education

Medical Office Assistant

Bryant & Stratton College
NY
03-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Medical Terminology
  • Healthcare Customer Service
  • Data Entry and Record Accuracy
  • Microsoft Office 365
  • HIPPA and Patient Confidentiality Awareness
  • Fast-Paced Work Environment
  • Time Mangement
  • Customer service excellence

Timeline

Cashier/Customer Service

Raising Cane's Restaurants
12.2020 - Current

Medical Office Assistant

Bryant & Stratton College