Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Montilino

Saint Paul,MN

Summary

Clinical professional prepared to contribute to healthcare teams by drawing upon hands-on experience in patient care and administrative duties that benefit treatment plans. Focused on patient interaction and clinical support, with emphasis on teamwork and achieving optimal patient outcomes. Strong public health background allowing for empathetic patient interactions while navigating health outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clinical Assistant

Saint Paul Allergy and Asthma
06.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Improved patient satisfaction by handling queries and concerns with empathy and professionalism, advancing the query to the provider when necessary.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Called or electronically initiated and completed prior authorizations for prescribed medications.
  • Efficiently worked with a provider to manage their patient schedule.
  • Aided in the diagnosis process by performing percutaneous allergy tests and pulmonary function tests.
  • Taught patients about proper medication use and technique of nasal sprays, inhalers, and biologic injections.
  • Ensured accurate documentation and administration of biologic medications and allergen immunotherapy injections.
  • Responded to emergent allergy reaction situations by gathering vitals, administering antihistamines or epinephrine per provider order, and monitoring the patient for stabilization.

Undergraduate Research Assistant

University of Iowa College of Public Health
01.2021 - 05.2021
  • Worked with team of researchers and engineers to develop a machine to replicate a cough to test efficacy of face shields during the COVID-19 pandemic.
  • Developed skills in laboratory research methodologies to be applied in future lab courses and work opportunities.
  • Maintained detailed records of all experiments conducted while learning new techniques and programs for data storage.
  • Performed laboratory techniques to prepare gel agar plates, harvest and extract viral particles from aerosol sprays for further examination.



Lead Lifeguard

Saint Paul Parks And Recreation
06.2019 - 08.2019
  • Managed the daily schedule and support of up to 30 lifeguards to optimize guest and staff safety around pool areas.
  • Lead emergency response teams when individuals were in distress, including accurate incident report documentation and offering follow up support to guests, families, and staff.
  • Conducted routine staff training exercises to facilitate efficient emergency response and staff fitness.
  • Addressed customer concerns with professionalism and effective responses.
  • Concurrently performed duties as lifeguard with excellence.

Swim Instructor

Multiple Organizations
06.2017 - 08.2019
  • Taught daily swim instruction to students varying in ages and skill levels. Experience with infants through adult classes.
  • Maintained CPR, BLS, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Developed lesson plans for various skill levels that included engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Provided quality instruction to large class sizes with assistance from a co-teacher and one-on-one instruction.

Lifeguard

Saint Paul Parks And Recreation
05.2017 - 08.2019
  • Learned and maintained proficiency in BLS, CPR, AED, and Oxygen tanks in accordance with American Red Cross to offer individuals in distress efficient and proper support.
  • Ensured guest safety by vigilantly monitoring pool areas and decks and enforcing safety rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Improved guest satisfaction by routinely cleaning and restocking pool areas and restrooms,

Education

Bachelor of Arts - Public Health

University of Iowa
Iowa City, IA
05-2022

Skills

  • Medical terminology
  • Prior Authorizations
  • Patient histories
  • Verbal and written communication
  • Injection administration
  • Healthcare team collaboration

Certification

Basic Life Saving and AED certification - American Heart Association. Valid until 5/2027

Timeline

Clinical Assistant

Saint Paul Allergy and Asthma
06.2022 - Current

Undergraduate Research Assistant

University of Iowa College of Public Health
01.2021 - 05.2021

Lead Lifeguard

Saint Paul Parks And Recreation
06.2019 - 08.2019

Swim Instructor

Multiple Organizations
06.2017 - 08.2019

Lifeguard

Saint Paul Parks And Recreation
05.2017 - 08.2019

Bachelor of Arts - Public Health

University of Iowa

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