Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Biggs

Victorville,CA

Summary

Proven server with a track record of enhancing customer satisfaction at Cracker Barrel through exceptional service and strong multitasking abilities. A reliable team player skilled in high-volume dining and POS operations, consistently delivering personalized service and efficient workflow. Demonstrates a strong work ethic and exceptional customer service, ensuring guest experiences are prioritized.

Overview

5
5
years of professional experience

Work History

Server

Cracker Barrel
05.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server Assistant

IHop
05.2019 - 03.2020
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.

Education

High School Diploma -

Granite Hills High School
Apple Valley, CA
05.2017

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Reliability
  • High-volume dining
  • Point of sale operation
  • Team Player
  • Warm and Friendly

Timeline

Server

Cracker Barrel
05.2021 - Current

Server Assistant

IHop
05.2019 - 03.2020

High School Diploma -

Granite Hills High School

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Kenneth Biggs