Noah Angeles
Washingtonville
Summary
Proven track record in enhancing customer experiences and sales outcomes, notably at NIKE. Excelled in roles requiring exceptional customer service and communication skills, both in Spanish and English. Demonstrated ability to foster teamwork, adapt to varying schedules, and significantly improve inventory management processes. Achieved notable customer retention through effective problem-solving and relationship-building.
Overview
2
2
years of professional experience
Work History
Sales Associate
NIKE
Woodbury
10.2023 - 02.2025
- As A Nike Back Of House Retail Member/ Sales Associate I
- Received, unpacked, and organized incoming merchandise shipments to ensure accurate inventory management
- Assisted customers in locating specific products or sizes, providing excellent customer service
- Maintained a clean and organized stockroom, making it easy to locate items
- Assisted in inventory management by restocking shelves, and placing orders as needed
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Customer Service Associate
The Home Depot
Monroe
03.2023 - 10.2023
- As as Customer Service Rep at Homedepot I
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Processed returns and exchanges efficiently, maintaining accurate records and ensuring timely resolution for customers
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time targets
- Resolved escalated customer complaints in a professional manner, finding appropriate solutions to ensure customer retention
- Developed strong relationships with repeat customers through personalized interactions that fostered trust and loyalty
Produce Associate/Stocker
ShopRite Supermarkets
Chester
10.2022 - 01.2023
- As A Produce Associate/ Stocker at Shoprite I
- Rotated stock regularly to ensure older products were sold first, reducing spoilage
- Collaborated with team members to unload delivery trucks efficiently and safely
- Assisted customers in locating specific produce items and provided recommendations based on their preferences
- Maintained a clean work area at all times by promptly cleaning up spills or debris from the floor
Education
High school diploma -
Chester Academy-Middle/High School
Chester, NY06.2022
Skills
- Spanish
- Customer service
- Communication Skills
- Teamwork and collaboration
- Flexible schedule
- Verbal and written communication
- Listening skills
Timeline
Sales Associate
NIKE
10.2023 - 02.2025
Customer Service Associate
The Home Depot
03.2023 - 10.2023
Produce Associate/Stocker
ShopRite Supermarkets
10.2022 - 01.2023
High school diploma -
Chester Academy-Middle/High School
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